Consumer Growth and CRM Analyst, UBER Eats
hace 2 semanas
**About the Role**:
We are looking for a Consumer Growth and CRM Analyst, to join the Central Operations team that supports the Spanish Uber Eats business.
Our Operations teams work where Uber's technology meets the real world. The Operations team's mission is to make the Uber Eats platform the preferred food delivery platform for consumers, restaurants, and couriers. You will focus on the consumer side of the marketplace, driving user growth and engagement through analytics and creativity.
You will join a passionate team that sees the success of the business as their own, where you will have the chance to create a direct impact Your focus will be on acquiring users through external channels; re-engaging users with creative and targeted CRM campaigns; handling local consumer messaging through in-app and out-of-app channels.
You will also collaborate with internal/external partners, including Regional/Global teams, Marketing, PR, Finance, Account Managers, and agencies, and will have direct exposure to the General Manager.
**What You'll Do**:
- Own and define our CRM strategy and operative end-to-end;
- Conceptualise and launch CRM campaigns that bring together the physical and digital world;
- Use data to surface the right communications to the right users, and define the targeting strategy
- Create magical experiences for our users - using data insights and personalization;
- Plan and execute acquisition campaigns through paid and partnership channels - track campaign results and optimize accordingly;
- Deploy promotions strategy and be owner of the designated budget checking efficiency and spending levels on a weekly basis.
**What You'll Need**:
- ** Bachelor and/or Master's Degree** in Business, Engineering or other relevant field;
- At least **3 years of experience** in similar roles;
- ** Analytics**: you’re proficient in Google Sheets / Excel and have advanced SQL knowledge;
- ** Attention to detail**:you know the details that matter and can work reliably on user-facing CRM and communications;
- ** Problem solving**: sitting at the intersection of the digital and physical world means solving complex problems every day and using data to drive action;
- ** Business acumen**: understanding and being fully aware of how our business operates and how it makes money and sustains profitable growth, now and in the future;
- ** Go get it attitude**: the food delivery space is experiencing fierce competition and you are willing to go above and beyond to grab the opportunity ahead of you. Find out more about our values here.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
-
Consumer Growth Manager
hace 2 semanas
Barcelona, España Uber A tiempo completo**About the Role** Uber Eats is seeking a Consumer Growth Manager for its Consumer Growth team in Spain, based in Madrid and Barcelona. The mission of the Consumer Growth team is to make Uber Eats the preferred food delivery platform for customers across the 300 cities where we operate in Spain. To do so, we focus on growing and retaining consumers on the...
-
Senior Consumer Growth Manager, UBER Eats, Spain
hace 1 semana
Barcelona, España Uber A tiempo completo**About the Role** *** Uber Eats is seeking a Sr. Consumer Growth Manager for its Consumer Growth team in Spain, based in Madrid and Barcelona. The mission of the Consumer Growth team is to make Uber Eats the preferred food delivery platform for customers across the 300 cities where we operate in Spain. To do so, we focus on growing & retaining consumers on...
-
Gestor/a Comercial Senior, UBER Eats
hace 2 semanas
Barcelona, España Uber A tiempo completo**Sobre el Rol** Como Gestor/a Comercial Senior serás el motor detrás del crecimiento comercial en la región de Andalucía. Tu misión será conectar con nuevos restaurantes, negociar acuerdos estratégicos y construir relaciones sólidas con socios clave, impulsando el éxito conjunto con Uber Eats. Estamos buscando a alguien dinámico, que sepa cómo...
-
Field Sales, UBER Eats, Barcelona
hace 1 semana
Barcelona, España Uber A tiempo completo**About the Role** The Uber Eats Sales team is dedicated to creating impactful partnerships with key restaurants and businesses, expanding Uber's presence in specific regions, and fueling growth through strategic sales initiatives. As a Sales Executive responsible for signing top accounts in a designated area of Spain, you'll directly influence local dining...
-
Senior Enterprise Account Manager, UBER Eats
hace 2 semanas
Barcelona, España Uber A tiempo completo**About the Role** Uber Eats is looking for a Senior Enterprise Account Manager who can collaborate with the largest Enterprise accounts on Uber EATS in Barcelona. This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. You should be comfortable in an "all hands on deck" environment, love...
-
Senior Regional Manager, UBER Eats
hace 2 semanas
Barcelona, España Uber A tiempo completo**About the Role** As a Senior Regional Manager, you will own the Uber Eats business in different cities to keep making it grow and improve its financial efficiency. To do so you will have to make sure we always offer a best-in-class experience to all of our users (customers, restaurant & courier partners) on a daily basis but also define a long-term...
-
Senior Account Executive
hace 2 semanas
Barcelona, España Uber A tiempo completo**About the Role** As a Senior Account Executive, you’ll build strong relationships with the best restaurants to deliver a big impact on the restaurant selection on Uber Eats. We are looking for someone who is ready to get going quickly knows where the best restaurants are, is passionate about food, and enjoys building great partnerships. Your primary...
-
Senior Sales Manager Spain, UBER Eats
hace 2 semanas
Barcelona, España Uber A tiempo completo**About the Role** As a Senior Sales Manager, you'll be responsible for leading large negotiations with top restaurant chains in order to deliver a big impact on the restaurant selection on UberEats. We are looking for someone who is ready to get going quickly and knows where the best restaurants are, is passionate about food, and enjoys building great...
-
Senior Enterprise Account Manager, UBER Eats
hace 7 días
Barcelona, España Uber A tiempo completo**About the Role** *** The Senior Enterprise Account Manager role is a unique chance to create a significant impact on the growth of our Uber business in Spain. This position is heavily focused on analysis and the development of scalable processes within the Enterprise team. As an Enterprise Account Manager, you will play a crucial role in acquiring new...
-
2025 Account Management Internship, Barcelona
hace 5 días
Barcelona, España Uber A tiempo completo**Account Management Internship, 2025** We are looking for current students to join Uber as an Account Management Intern for 6 months starting on July 7th, 2025. You will be immersed in Uber's high impact Account Management team culture and will partner with a mentor and a host of other team resources to experience the dynamics of the Tech world. **What...
