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Team Lead Service Desk
hace 2 semanas
You will be responsible for the management and improvement of the Service Desk team.
- Collaborate with Management and take strong ownership on tasks & projects.
- Identify gaps and propose continuous improvement.
- Automatise and optimise manual tasks.
- Managechases & escalations and keep the Management & key stakeholders informed.
- Ability to handle customers and communicate at all levels including Executive Board Level.
- Fluent in English.
Important Company in Barcelona|Searching for a Team Lead Service Desk
- 3-5 years previous experience in a Technical environment in a European or Global company
- Experience with service ticketing tools
- Result focused and customer service oriented.
- Project Management and Change control experience.
- Experience in process documentation with detail-oriented skills.
- Important company located in Barcleona.
Oportunidades de carrera y desarrollo profesional.#LI-DNP
- You will be responsible for the management and improvement of the Service Desk team.
Team Lead Service Desk
