Sales Operations Manager

**About Us**

TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we've grown to over 1400 people across Europe and North America. In 2022 we became a 'unicorn' and in 2025 we raised** $200 million** in a Series E funding round, increasing our valuation of $2.7 billion.

We've been winning awards too. Since 2023, we've been voted one of the best places to work, one of the**fastest-growing apps and tech companies**,** and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel

**The Role**

The Sales Operations Manager will act as the Revenue Operations business partner to the Sales team, collaborating with regional sales leaders and other cross-functional stakeholders. You will be responsible for owning and continuously improving the sales process, ensuring a structured operating cadence, and providing actionable insights into pipeline health, win rates, and deal velocity.

As a trusted advisor, you will work closely with the Sales leadership team and the Deal Desk team to improve processes, optimize sales performance, and drive efficiencies across the organization. You will also be the primary owner of sales forecasting and provide data-driven recommendations to help the team achieve its revenue targets.

**What You Will Do**
- Sales Process Ownership & Optimization:

- Own and continuously optimize the end-to-end sales process, ensuring alignment with company goals and effective use of sales tools and systems.
- Collaborate with regional sales leaders to refine and improve sales methodologies (BANT, MEDDIC, SPICED), ensuring that they are scalable, repeatable, and adaptable to the needs of various sales teams.
- Drive consistency in sales practices, ensuring that teams follow best practices and adhere to established processes from lead qualification through to deal closure.
- Sales Forecasting & Operating Cadence:

- Own the sales forecasting process, ensuring timely, accurate, and actionable sales pipeline forecasts, with clear visibility into deal stages, forecast categories, win rates, and conversion metrics.
- Own and manage the sales forecasting tool, ensuring data accuracy, seamless integration with CRM systems (e.g. Salesforce), and smooth adoption across sales teams.
- Partner with sales leadership to define the operating cadence for weekly, monthly, and quarterly sales performance reviews, ensuring alignment with key performance indicators (KPIs).
- Analyze pipeline trends, sales performance, and historical data to identify potential risks, provide insights, and recommend actions to improve forecast accuracy.
- Metrics & Reporting:

- Develop and maintain key sales metrics related to pipeline health, win rates, deal velocity, and other critical sales performance indicators.
- Create and present regular reports and dashboards to senior leadership, providing actionable insights into sales performance and recommending improvements.
- Work with sales leaders to develop and track specific sales KPIs, ensuring that performance is measurable and aligned with overall business goals.
- Sales Process Improvement:

- Identify inefficiencies and bottlenecks in the sales process and work with sales leadership to implement solutions that increase the efficiency and effectiveness of the sales team.
- Partner with the Deal Desk team to streamline pricing, quoting, and contract approval processes, ensuring faster deal closures and reducing administrative overhead for sales teams.
- Collaborate with sales enablement and training teams to ensure that the sales process is well-documented, well-understood, and continuously refined based on feedback from the field.
- Business Partnering with Regional Sales Leaders:

- Act as a trusted business partner to regional sales leaders, providing them with data-driven insights, recommendations, and tools to improve sales performance within their respective regions.
- Work closely with regional sales teams to ensure alignment on sales objectives, reporting, and execution.
- Support regional leaders in pipeline management, deal tracking, and the identification of key sales opportunities.

**What Will You Need**
- 5+ years of experience in sales operations, revenue operations, or related fields within a B2B SaaS environment.
- Strong experience in sales forecasting, pipeline management, and driving improvements in sales processes and performance metrics.
- Proven ability to act as a business partner to sales teams, col