Customer Service Danish
hace 1 semana
**Tasks**:
- Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way
- Delivering exceptional, client-centred resolutions in a timely manner
- Developing a sound understanding of the products and services offered by our client
- Embracing our company values and acting as a brand ambassador
**Requirements**:
- A fluent level of Danish with exceptional grammar and spelling skills (knowledge of other languages is a plus)
- High level of English (both spoken and written)
- Genuine passion for delivering outstanding customer service
- Confidence and an enthusiastic telephone manner
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with a keen eye for detail
- A professional outlook and proactive approach to problem solving
- A strong team-work ethic and a “can do” attitude
**Benefits**:
- Part-time contract (20 hours/week)
- Fixed schedule: Monday to Friday (09:00 - 13:00)
- Indefinido Contract (1 month probation)
- Benefits: Dental insurance and physio sessions
- 24 days holiday per year on full time basis
- Hybrid working
- Being part of a constantly growing company & team, with endless opportunities for career development
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