Information and Communications Technology

Job Identification (Reference Number)**:16003**
Position Title**:Information and Communications Technology (ICT) Officer (Digital Workplace Engineer) (P)**
Duty Station City**:Valencia**
Duty Station Country**:Spain**
Grade**:UG**
Contract Type**:Special Short term ungraded (Up to 9 months)**
Recruiting Type**:Professional**
Vacancy Type**:Call for Applications**
Initial duration**:9 months**
Closing date**:7 August 2025**

**Introduction**

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

**Context**

The ICT Officer (Digital Workspace Engineer) will lead own and evolve IOM’s digital workspaces, the ICT Officer (Digital Workspace Engineer) will be the technical architect and operational lead for the modern end-user experience across a global, hybrid organisation. This role isn’t just about keeping devices running it’s about enabling secure, seamless digital workspaces that scale with our growth and empower our people to work from any device from anywhere in the world.

The ICT Officer (Digital Workplace Engineer) will take ownership of the endpoint ecosystem, including Windows, macOS, and other operating systems as may become applicable, and guide the evolution of imaging, lifecycle management, secure access, and collaboration tools. Understanding of automation tasks such as Autopilot provisioning and conditional access with automated remediation while maintain a robust patching regime are keyt success factors for the role. s to secure BYOD and Windows 365 virtual desktops, you’ll be enabling the next generation of digital work.

This position also includes strategic responsibility for enabling secure cloud printing solutions, and managing endpoint integration with Azure Files for seamless, permissioned access to organizational data from any device. As the end-point architect the role will be responsible for the rolling out of IOM’s Mobile Device Management, Mobile Application Management and Bring Your Own Device initiatives as part of our NIST 800-53 implementation.

Under the overall supervision of the Chief Technology Officer and the direct supervision of Senior ICT Officer (Infrastructure Security Engineer), the ICT Officer (Digital Workspace Engineer) will be responsible for the cloud infrastructure operations.

- Perform such other duties as may be assigned.

Qualifications: Education

Master’s degree in Cybersecurity, Computer Engineering, Computer Science, or a related field from an accredited academic institution with five years of relevant professional experience; or,
University degree in the above fields with seven years of relevant professional experience.
The following certifications are required:
Microsoft Certified: Mordern Desktop Administrator Associate
Microsoft Certified: Azure Fundamentals
Microsoft Certified: Office 365 Fundementals
Must attain and maintain Information Technology Infrastructure Library (ITIL) version 4 Foundation certification.
Microsoft Azure Solutions Architect certification is an advantage.
Apple Certified Support Professional (ACSP) is a desirable advantage.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

A minimum of 5 years of experience in the design and implementation of Digital Workplace;
A minimum of 2 years deploying and managing automation technologies such as Windows CoPilot;
Excellent and hands-on experience with Microsoft Azure services especially Azure AD, Intune and Defender for cloud;
Excellent and hands-on experience in supportingMicrosoft Windows 10 and 11;
Excellent PowerShell and Bash scripting ability;
Excellent and hands-on experience with patch management strategies including third party app patching; and,
Understanding of Software as a Service (SaaS) architectures and ability to integrate these into the digital workplace.

**Skills**:
Demonstrated ability in setting up Microsoft Intune for endpoint management and compliance;
Knowledge of remote provisioning (Microsoft autopilot and Apple Business Manger) and hybrid joint strategies;
Knowledge of Cloud Platforms, specifically Azure and Azure Files and the enforcement of role based access control;
Demonstrated ability in device compliance frameworks such as Conditional Access and Zero Trust;
Demonstrated ability and experience in developing endpoint strategy across multiple geographies and platforms;
Security: Proficiency in creating policies and standards for endpoint m