IT Technician

hace 2 días

Sant Cugat del Vallès, España Eurofragance A tiempo completo

**Why working at Eurofragance?**
- In Eurofragance you will be part of the exciting world of smells and fragrances with our Passion, Performance & Entrepreneurship values.
- You will grow and learn in a company in constant growth and expansion.
- You will have the opportunity to develop with top professionals in the sector.
- You will be part of a Global Company with Headquarters in Barcelona and subsidiaries in Dubai, Singapore, Mexico, Turkey and India among others.
- You will practice your language skills in a global and multicultural environment.
- You will feel you play a role in society thanks to our Corporate Social Responsibility policy and our commitment to the Environment, which we demonstrate on a day-to-day basis with actions such as the Volunteer Day.

Enjoy a great work environment in Eurofragance

**Mission**

The main mission of this job is to provide support to Eurofragance users, resolve technical incidents at the Facilities in Spain and support the subsidiaries, register them and carry out the correct follow-up until their resolution. In addition to the supervision and management of all the company's systems, infrastructure and security.

**Functions**
- Assembly, connection and configuration of new devices.
- Software installation and update.
- Support in telephony (Voip), configuration of printers and other devices.
- Security control of computer systems.
- Management of backup copies of current systems.
- Coordination and remote communication with the rest of the team and support in possible needs in other work centers of the company.
- User support - Help Desk.
- Registration and management of incidents.
- Act as a point of contact with external and internal service providers.
- Administrator tasks for Windows Server systems and virtualized environments.

**Requirements**:

- ** Education**: Bachelor’s degree in computer science or telecommunications
- **Experience**: minimum 2 years of experience in similar position.
- **Languages**: Native or high in Spanish. B2 in english.

**Key Knowledge**:

- SO: Windows Series, Windows server, IOS, Android
- Administrative tools: Active Directory, DNS, DHCP, File Server.
- Office 365 and Exchange Online systems.
- Networks, VPN, firewalls
- Monitoring tools: Desktop Engine, PRTG (similar)..
- Knowledge in Cybersecurity
- Cloud solutions (AWS, Azure)

Internal Interactions: Global IT team and IT Solutions Manager

External Interactions: IT services external providers

Occasional business travel when required.

**What do we offer?**
- An attractive social benefits package.
- Work from Home stablished policy that allows to work 2 days per week from home.
- Be part of a multidisciplinary team.

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