Helpdesk Engineer

hace 2 semanas


Madrid, España etalentum A tiempo completo

Descripción de la oferta

Para multinacional líder del sector IT que proporciona servicios documentales, de consultoría, software y hardware a empresas de todo el mundo. Se trata de un proveedor global de tecnología que transforma los procesos empresariales y la gestión de la información para ayudar a las organizaciones a ser más ágiles, productivas y rentables. Para sus oficinas de Coslada en Madrid, precisan incorporar un Helpdesk Engineer.
Sus principales funciones y responsabilidades serán:

- Soporte in-situ a usuarios.
- Recepción y gestión de incidencias y peticiones.
- Soporte al Sistema Operativo.
- Despliegue de soluciones de Software, gestión de garantía hardware, VoIP y telefonía móvil.?
- Gestión con el cliente correo (local y web).
- Gestión de inventarios, control de altas/bajas de usuarios.
- Cumplimiento de las SLA acordadas.

Se requiere:

- Nociones de conectividad y redes TCP/IP.
- Conocimientos en la administración de sistemas Windows.
- Manejo MS Office.
- Persona proactiva, con iniciativa y autonomía.
- Capacidad analítica y de resolución.

Se ofrece:

- Contrato indefinido.
- Programa de desarrollo interno.
- Desarrollo profesional

Estudios mínimos
- Ciclo Formativo de Grado Superior o Graduado en Informática, Sistemas de la información o similar.

Experiência mínima
- Experiência mínima de 1 año realizando funciones descritas.

Idiomas mínimos
- Español - Nativo

Requisitos valorables
- Conocimientos básicos de programación con capacidad de desarrollar scripts sencillos.
- Conocimientos de Cisco.
- Conocimientos de herramientas de ticketing como: Service Now ? Jira - Microsoft
- Nível de inglés.

Inscribirse en la oferta
- Informática
- Madrid, España
- Contrato
- Indefinido
- Jornada completa
- Salario bruto fijo no especificado


  • User Support Engineer

    hace 7 días


    Madrid, España European Satellite Services Provider A tiempo completo

    ESSP, a private company with 7 major European Air Navigation Service Providers as shareholders, manages the operation and supports the adoption of the European Satellite Based Augmentation System to GPS: EGNOS. The adoption of this service is rapidly growing given it allows correcting the GPS signal and offers enhanced features with accurate positioning and...

  • User Support Engineer

    hace 1 semana


    Madrid, España European Satellite Services Provider A tiempo completo

    ESSP, a private company with 7 major European Air Navigation Service Providers as shareholders, manages the operation and supports the adoption of the European Satellite Based Augmentation System to GPS: _EGNOS_. The adoption of this service is rapidly growing given it allows correcting the GPS signal and offers enhanced features with accurate positioning...

  • User Support Engineer

    hace 1 semana


    Madrid, España European Satellite Services Provider A tiempo completo

    Created in 2009, **ESSP **is a young and dynamic company, a **pan European service provider**, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide **Communication, Navigation and Surveillance **(CNS) services, among which, the main one is, the **EGNOS service** (the European...

  • User Support Engineer

    hace 12 horas


    Madrid, España European Satellite Services Provider A tiempo completo

    ESSP, a private company with 7 major European Air Navigation Service Providers as shareholders, manages the operation and supports the adoption of the European Satellite Based Augmentation System to GPS: EGNOS. The adoption of this service is rapidly growing given it allows correcting the GPS signal and offers enhanced features with accurate positioning and...


  • Madrid, España Earth Rover A tiempo completo

    Earth Rover is looking fora Technical Helpdesk Support Engineer with a foundation in robotics to provide first-line technical support for our customers. This role goes beyond traditional helpdesk support—you will be directly involved in troubleshooting robotic systems, identifying software and hardware issues, and working with our R&D team to escalate...


  • 28850 Torrejón de Ardoz, Madrid provincia, España European Satellite Services Provider A tiempo completo

    Created in 2009, **ESSP **is a young and dynamic company, a **pan European service provider**, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide **Communication, Navigation and Surveillance **(CNS) services, among which, the main one is, the **EGNOS service** (the European...


  • Madrid, España AERZEN Ibérica S.A.U. A tiempo completo

    Helpdesk Engineer IT Centre – EMEA West Summary Based from Getafe, Madrid with some home working Supporting IT EMEA West helpdesk in first line enquiries for day-to-day Business Central operations for the EMEA-West entities and ensures that the system runs optimally by communicating and resolving technical issues directly and/or with the Sales & Service...


  • Madrid, España AERZEN Ibérica S.A.U. A tiempo completo

    Helpdesk Engineer IT Centre – EMEA West Summary Based from Getafe, Madrid with some home working Supporting IT EMEA West helpdesk in first line enquiries for day-to-day Business Central operations for the EMEA-West entities and ensures that the system runs optimally by communicating and resolving technical issues directly and/or with the Sales & Service...

  • Data Engineer SQL

    hace 1 semana


    Madrid, España Aderen A tiempo completo

    Job Opening ID - 1778 - Project lenght in months - Largo Plazo - Languages - Español - Knowledge area - Skills - MICROSOFT BI - Rate - Eur - 200-220 - Job Description **BUSCAMOS**: Data Engineer SQL (BI) **FUNCIONES - TAREAS & CONOCIMIENTOS**: Profesional de experiência contrastada desempeñando el rol de Ingeniero de Datos y con más de 3 años...


  • madrid, España AVASO Technology Solutions A tiempo completo

    A technology solutions company in Madrid is seeking an IT Support Engineer to provide local and remote desktop support. The role includes troubleshooting hardware and software issues, managing ticketing systems, and providing timely communication on issue resolution. The ideal candidate has a Bachelor's degree in Computer Science, relevant certifications,...