Financial Operations Graduate

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.

**Financial Operations Graduate / Entry level**

**Ebury León Office - Hybrid: 4 days in the office, 1 day working from home - 1 week of night shift per month (2:00pm-11:00pm)**

**The Role**

We are looking for a Financial Operations Graduate to work in the Operations department within our Ebury León office.

**Responsibilites**:

- Instruction and verification of client payments, in accordance with internal processes and in line with
internal SLAs
- Completion and verification of payment beneficiaries, in accordance with internal processes
and chat, with empathy and enthusiasm
- Take and act on instructions from clients interacting with Ebury offline, in accordance with internal
processes
- Creation and manual enrichment of transaction reporting
- Reconciliation of client funds, FX settlements and internal cash movements sent and received across
Ebury's network of bank accounts.
- Investigation of unallocated and/or non-received funds, and rejection or escalation as required
- Funding client trades, where manual funding is required
- Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI
- Complete allocated tasks with focus, and in a timely manner
- Management of client FX trades including trade verification, confirmation and basic amendments in line
with internal processes and SLAs. ON an ad-hoc basis as need to support the team.
- Conduct the first assessment on new TF transactions submitted by clients, in accordance with internal
processes.
- Conduct updates on client information, adhering to the relevant processes and procedures.
and escalating as appropriate.
- Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems
swiftly, as needed having continual awareness of client journeys and experience.
- Adhere to all internal policies, processes and procedures
- Demonstrate flexibility to support the team and share best practices
- Proactively escalate issues to avoid problems or delays
- Take accountability for outcomes and acts accordingly to ensure they are positive as possible in relation
to either internal KPI metrics or client journey and experience

**Requirements**:

- Fluent Spanish and English language knowledge
- Practice good office etiquette through punctuality, attendance and behavior.
- Diligent, with good attention to detail.
- Good communication skills, both written and verbal.
- Co-operative, and comfortable working in a team environment.
- Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures.
- Motivated, with a desire to make Ebury a success.
- Proactive, with the ability to work within strict time-frames and under pressure

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**About Us**

**Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.**

Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
- We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future._