Service Project&customer Support Engineer

hace 4 días

Burgos, España Sulzer A tiempo completo

Services_EMEA-E484

Service Project&Customer Support Engineer - Full Time - Burgos, Spain

**Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.**

**Join our**Services Team in Burgos (Spain) as Services Project & Customer Support Engineer to help us to take the Services Team to the next level.

**Your main tasks and responsibilities**:

- Development of technical and quality requisitions included in the Services opportunities and orders placed in our Burgos factory.
- Redesign of products already delivered that require specific changes according to the new duty conditions of the installation.
- Design of technical solutions for the equipment according to the client's requirements.
- Definition of the bill of material of Services orders.
- Launch for manufacturing of all the parts defined in the above-mentioned scope.
- Follow-up of Services orders to be executed in our Burgos Factory
- Follow-up of possible issues during manufacturing that require further changes and/or upgrades of our products.
- Technical check of Services pump quotes and orders.
- Engineering support for pump retrofit opportunities.
- Communication with the Sales and Tendering Services staff.
- Communication with our customers to define and/or suggest the right scopes.
- Communication with other Sulzer factories and/or Sulzer service centres and suppliers.
- Sales and Tendering back office when necessary.

**To succeed in this role, you will need**:

- Rigorous, enthusiastic, and collaborative person.
- Good knowledge of mechanics.
- Knowledge of rotating machines and their operating principles.
- Communication skills for dialogue with customers, suppliers and other colleagues in the workplace and the Company.
- Flexibility in high workload situations.
- Ability to analyse under pressure.
- Availability to travel sporadically to industrial plants in Spain and outside of Spain, as well as to our supplier network’s facilities.
- Ability to use 2D and 3D CAD/CAM software like AutoCAD, Siemens NX, Solid Works and/or Catia.
- High level of spoken and written English language.
- Written and spoken French will be also valuable.

**What we offer you**:

- A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
- Restaurant tickets.
- Permanent contract.
- Accident insurance.

**Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.**

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.

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