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Claims Processor
hace 2 semanas
**Role Purpose**:
The individual processor role is an essential part of CE claims hub team, being responsible for handling claim admin tasks for other European clusters.
The position holder will be responsible for providing various claims administrative services to our customers in order to support them through the process of bringing the claim to completion & fulfil e.g. advanced reporting needs, BDX file booking or various system data completion/tracking needs.
This is an excellent position to break into commercial claims & it’s fast-growing administration needs.
Full comprehensive training (KT) will be provided to help to become a skilled Claims Processor & valuable part of the Madrid hub team. This approach strengthens the collaboration with the local countries.
**Key Responsibilities**:
**Claims administrative delivery goals**: Perform day-to-day tasks on time & capability to work under set deadlines (SLA’s), highlight & manage process exceptions proactively working closely Hub Team leader and colleagues (collaborative & agile environment).
**Data Quality / Integrity**: Maintaining claims data entry & indexing file upload/documentation integrity in all used systems.
**Best Practice**: Diligently adhere to the best practices laid out under the rules and guidelines for the Madrid Hub ‘Playbook’ & EMEA claims processes & protocols.
**Internal Development**: Perform with high level of technical competency for claims admin activities and commit to personal development through given coaching.
**Quality of service**: Deliver high quality of service within authority for various claim admin types or standard settlements.
**Training**: Participate in internal training programmes & achieve the training goals set by Team leader - livelong learning and flexibility for new tasks as the Madrid hub will evolve.
**Qualifications**:
**Qualifications/Skills**:
**Degree**: Bachelor’s degree preferred
**Industry silks**:
Basic knowledge of commercial insurance A&H, P&C classes, UW or policy issuance is preferred
Experience of working independently or as part of a team - self motivated
Ability to organise work & perform within time constraints
Experience of working with Microsoft Excel, outlook scheduling tasks be calendar, workbasket task allocation, basic reporting tools - in English/ Spanish and one other CE language
**Languages**:
English (must)
Italian (must)
Spanish (expected)
**What we offer in return?**:
29 days of vacation a year
2 days working from home option + additional flexible days
Working from home allowance
Entry time flexibility
Private medical insurance
Life and accident insurance
Meal allowance
Pension plan
Stock purchase plan
Flexible compensation scheme
Gympass
Employee assistance program
Comprehensive Learning & Development offer
Flexible Working
We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.
Integrity. Client Focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.
Diversity & Inclusion
Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for positions with Chubb Spain must be legally authorized to work in Spain.
