Claims Processor
hace 1 día
**Do you speak fluent French and English?**
**Would you like to work for one of the worlds largest insurance companies?**
**We are currently recruiting for a Claims Processor (French speaker) based in our Madrid office.**
**Role Purpose**:
- The individual processor role is an essential part of CE claims hub team, being responsible for handling claim admin tasks for other European clusters.
- The position holder will be responsible for providing various claims administrative services to our customers in order to support them through the process of bringing the claim to completion & fulfil e.g., advanced reporting needs, BDX file booking or various system data completion/tracking needs.
- This is an excellent position to break into commercial claims & it’s fast-growing administration needs.
**Key Responsibilities**:
- Claims administrative delivery goals: Perform day-to-day tasks on time & capability to work under set deadlines (SLA’s), highlight & manage process exceptions proactively working closely Hub Team leader and colleagues (collaborative & agile environment).
- Data Quality / Integrity: Maintaining claims data entry & indexing file upload/documentation integrity in all used systems.
- Best Practice: Diligently adhere to the best practices laid out under the rules and guidelines for the Madrid Hub ‘Playbook’ & EMEA claims processes & protocols.
- Internal Development: Perform with high level of technical competency for claims admin activities and commit to personal development through given coaching.
- Quality of service: Deliver high quality of service within authority for various claim admin types or standard settlements.
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