Product Design Manager

Wallapop is a Barcelona based scale-up driven by the purpose to empower people to embrace a more conscious and human way of consumption. We believe in a world where collaborative economy is mainstream. This is what drives us.

Wallapop operates in Spain, Italy and Portugal, offering a catalogue of several hundreds of millions of products and services. Powered by technical innovation and continuous improvement, we bring together the scale & trust of classifieds with the marketplace's convenience & reach. Our mission is to enable a connected trade ecosystem, making 2nd-hand the norm through smart use of technology.

Backed by top investors such as Accel, Insight Partners & Naver Corp we bring our total valuation to 806 million EUR and are embarking on our international journey with the aim to become the world's best unique goods trading platform.

**The Challenge**

The Buyer Tribe's mission is core to Wallapop's success — focusing on delivering a seamless, inspiring experience for buyers up to the final decision-making point. As the Product Design Manager for the Buyer Tribe, you'll play a critical role in shaping how users explore, evaluate, and ultimately choose second-hand items with confidence. This is a strategic role with a high impact on growth and marketplace dynamics.

**What You Will Do**
- Partner with cross-functional leads and Product Design leadership to evolve the product vision for the business area of your tribe.
- Align team priorities and deliverables to the tribe's business goals.
- Develop & maintain key relationships with your business area's stakeholders (Design, Research, Content, Engineering, Product Management, Analytics, etc.).
- Partner with cross-functional tribe leads and Design leadership to the scope and set project priorities and sequencing, milestone planning, resource allocation, and hiring/talent needs to execute against business area objectives.
- Partner with research to identify research needs and plan research to address them.
- Ensure insights inform tribe strategy and design work.
- Lead, coach and mentor the design team, fostering a culture of innovation and collaboration.
- Ensure high quality of design thinking and output.
- Collaborate with other UX leads to define and foster adoption of user-centric design practices, frameworks and processes.
- Ensure effective team communication and information distribution.
- Ensure high level of team cohesion and morale.

**What We're Looking For**
- Strong experience in product design, particularly within a marketplace or e-commerce environment.
- Proven strong understanding of business models to align user experience design with strategic business objectives.
- Proven ability to frame complex problems and develop innovative solutions collaboratively with the team.
- Expertise in creating cohesive, user-friendly designs that align seamlessly with brand identity.
- Deep understanding of users' needs, emotions and behaviors, coupled with proficiency in using quantitative metrics to discern patterns, extract actionable insights, and make data-informed decisions to craft compelling user experiences.
- Advanced skills in cross-functional collaboration to identify and prioritize product improvement opportunities.
- Proactive in identifying and incorporating stakeholder requirements into product decisions.
- Demonstrated ability to manage and mentor direct reports to deliver significant business outcomes and achieve their career objectives.
- Skilled in leveraging senior managers and executives to achieve goals and influence the strategic direction of the product team.

Do note that all our jobs are Barcelona based. We follow a hybrid model where flexibility rules. We commit to a minimum of 6 days per month in the office. Each team self-organizes to decide on cadence and in-person/remote rituals.

Wallapop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees as we want Wallapop to be a place for everyone.

Additionally to the opportunity to contribute to an agile product set up and work together towards achieving our meaningful mission, we offer the following **Perks & Benefits**:

- Competitive phantom shares package for all employees
- Generous individual learning budget of 2k per year
- Group and individual English, Catalan & Spanish lessons as part of our working day
- Private Health Insurance with Alan
- Flexible working hours + intensive Fridays
- Flexible remuneration to deduct from gross salary (kindergarten/food/transport check)
- Gym & Wellness plan, including physiotherapist in the office
- Generous referral Program & Charity Donation
- Bonus for weddings & newborns
- Wallapop Renta (Tax income support)
- Monthly plan for free shipping, bumps & home-pick-up on our services
- Work anniversary Gifts and Birthday Surprises
- Contribution towards your WIFI in your monthly payroll
- One-off payment based on compensation package to go towards setting