Salesforce Consultant

hace 3 días

Barcelona, España Fluidra Spain A tiempo completo

Salesforce Consultant

We are a leading company in the global pool & wellness industry
Fluidra, a multinational group listed on the Spanish Stock Exchange, is the global leader in the pool and wellness industry. Founded in 1969, Fluidra has long-standing experience in developing innovative products and services in the global residential and commercial pool market. Fluidra has a clear mission: to create the perfect pool and wellness experience responsibly.

Fluidra operates in more than **47 countries **through its subsidiaries. We have more than **135 sales branches** and more than **35 production centers** around the world, in addition to strategically distributed logistics hubs that support our production and distribution centers. This global platform enables Fluidra to distribute a great variety of products and devices adapting to the peculiarities of each region, pool and customer.

Our team is comprised of **more than 7,000 employee**s motivated and skilled employees from over 45 countries. Thanks to this multicultural background, Fluidra is able to fully understand the requirements of its customers and adapt to them.

We are looking for a Salesforce Consultant to join our team in Sant Cugat del Vallès.

**Mission**:
Salesforce Consultants help companies implement or enhance a popular customer relationship management platform. These consultants must meet with the clients to discuss options and make recommendations as well as remain in close contact until the completion of the project.
A Salesforce consultant specialized in contact center would be responsible for designing, operating, and integrating Salesforce systems to enable efficiencies in key areas of the business. They would provide coaching in best practices for Salesforce administration and development and work with clients to develop solutions that are in line with their requirements.

**Tasks and responsibilities**:

- Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies.
- Provide day-to-day administration, strategy, troubleshooting, and support of the Salesforce platform.
- Work with all areas of the business to understand their business requirements and help them configure Salesforce to meet their needs.
- Create and maintain system-related documentation such as business requirements, process flows, data maps, configuration worksheets, etc.
- Train users on new features and functionality.

**Required profile**:

- Experience in Sales, Service & Marketing Cloud
- IT Skills: Contact Center, Amazon Connect, Salesforce Certifications
- High level of english

Sant Cugat del Vallès

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