Middle Office Administrator
hace 1 semana
**Administrative tasks**
The Middle Office Administrative tasks cover a wide range of activities, including:
- Gathering & vetting of necessary information required for contract creation
- eg work permits, certificates of competence etc)
- Review of contracts created in the CRM system (Customer Relationship Management System)
- Invoicing of Clients - this can include
- Uploading invoices onto Customer portals
- Generate reporting for business needs
The right incumbent for this role therefore is someone with attention to detail and is keen to understand how all these different processes impact each other.
**Customer-service related tasks**
Along the contract-life cycle there can be a number of interaction points with stakeholders:
- Contact with Recruitment Consultants, local finance, payroll and legal teams to coordinate timelines and data-flows between Front, Back and Middle Office
- Attending to Client queries
PageGroup changes lives for People through Creating Opportunity to reach Potential. It´s important to understand that the Middle Office team interacts with people in a key moment in their lives: when changing jobs. The ideal incumbent therefore has strong empathy and cares for excellent customer service.
Boost your career as a Middle Office Administrator|Work in a multinational environment
- Ideally prior experience of: working in SSC environment or/and working in AP and/or Billing customer service
- Fluency in English and German is a must. Another EU language is a significant plus.
- collaborating effectively with international team/cross-team to deliver
- Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
- Excellent customer-focus & communication skills (written & verbal)
- Excellent organizational skills, flexibility and ability to work under pressure & manage deadlines
- Ability to work independently, take initiatives, continuous improvement mindset
- Ideally at ease with Excel
At the heart of PageGroup's business are the thousands of people's lives we change. We're proud to set the standard in the recruitment profession.
PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.
In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.
- Experience in a very multinational environment (+40 nationalities in the SSC)
- Competitive compensation and benefits package in Barcelona, various well-being activity options
The Middle Office Administrative tasks cover a wide range of activities, including:
- Gathering & vetting of necessary information required for contract creation
- eg work permits, certificates of competence etc)
Middle Office Administrator (German Speaker)
- PageGroup SSC
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