Customer Service Representative

**Customer Service/Support** **Location** - Barcelona, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year. We’re on the lookout for **Swedish-speaking Customer Representatives (on-site) **to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At **Concentrix**, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a **Customer Service Representative** on our team, you will: - Respond appropriately to customers’ requests and provide all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained - Escalate potential service issues - Liaise with Supervisors/ Mentors on specific projects where requested **Concentrix is a great match if you**: - Are proficient or bilingual in Swedish and advanced in English - Have previous experience in a similar position and industry - Have basic sales skills, upselling and cross-selling - Are in good disposition to work in a customer service environment **What’s in it for you** In this role, we offer benefits that help you support your unique lifestyle: - Full time 39 hours/week temporary contract: Monday to Friday 9:00 to 18:00 - Salary 20 000 euros gross/year + up to 1500 euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses, and language classes Reimagine the best version of you Concentrix is an equal opportunity employer **RRQ24-002850-1-SWEDEN** *** **Similar jobs**: **Customer Service/Support** **Mitarbeiter (m/w/d) für den IT-Support im Medizintechnikbereich - 100% Homeoffice**: Du suchst einen Job, der zu dir und deinem Leben passt? Dann ist diese Stelle genau das Richtige für dich.In **Remote, Germany** *** **German** **Customer Service/Support** **Swedish-speaking Technical Customer Support Advisor**: Open yourself to new career possibilities in Estonia and join our team as a Swedish-speaking Technical Customer Support Advisor **Remote, Estonia** *** **English** **Customer Service/Support** **Sachbearbeiter (m/w/d) private Krankenversicherung 0324A**: Wir suchen für unseren Kunden, einen der bedeutendsten Versicherungs - und Finanzdienstleistungsunternehmen in Deutschland, am Standort Stuttgart im Hybridmodell (80% Homeoffice) **Stuttgart, Germany** *** **German** **Customer Service/Support** **Sachbearbeiter (m/w/d) private Krankenversicherung 0124C**: Wir suchen für unseren Kunden, einen der bedeutendsten Versicherungs - und Finanzdienstleistungsunternehmen in Deutschland, am Standort Mannheim im Hybridmodell (80% Homeoffice) **Mannheim, Germany** *** **German** **More jobs