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Finnish Customer Support Agent
hace 3 semanas
We are experts in the field of customer support, tailored for the iGaming industry. We are searching for a Finnish speaker Customer Support Agent to be part of our team in our fun offices based in Barcelona. You will be providing customer support to our clients in the iGaming industry.
Tasks
- Providing customer support on gaming, financial, technical or any applicable issues related to the Customer Support department
- Guide customers through the site and/or mobile phones and assisting them in using the various services and products offered
- Work collaboratively with other team members and contribute to a good atmosphere at the office
- Actively report internally to the team lead and various partners with information about the status of the various markets and customers
**Requirements**:
- Previous experience in Customer Support and iGaming industry is an advantage
- Native in Finnish
- both verbal and written, is mandatory
- Excellent written and verbal communication skills
- Excellent team player, with an initiative to work independently
- Can work well under pressure
- Flexible when it comes to working hours
**Benefits**:
- Assistance to obtain NIE and SS number
- Remote Allowance
- E-Learning for Life
- Sports Memberships
- Online Support & Life Coaching
- Whole Foods Local Market Discounts
- Performance Contest
- Competitive fixed salary + commissions + bonuses
