Customer Service Representative

hace 5 días

En remoto, España CPM A tiempo completo

**Description**:
Through research, development and partnership, our client produces hygiene and healthcare products that people love worldwide and have trusted for generations. As well as this, they are well-known for their commitment to making a meaningful impact on society and the environment through their sustainability efforts. We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver a first-class service to our consumers.

**What will you be doing?**
- Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way
- Delivering exceptional, client-centred resolutions in a timely manner
- Developing a sound understanding of the products and services offered by our client
- Embracing our company values and acting as a brand ambassador.

**Requirements**:

- A **fluent level of Italian** with exceptional grammar and spelling skills (knowledge of other languages is a plus)
- **High level of English** (Both written and spoken)
- Genuine passion for delivering outstanding customer service
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with a keen eye for detail
- A professional outlook and proactive approach to problem solving

**Benefits**:

- Fulltime **Indefinido contract** (39 hours/week)
- **Schedule**: Monday to Friday - 09:00 to 18:00
- **Salary**: 16.500€ gross per year
- 24 days holiday per year on full time basis
- Remote work possible
- Constantly growing company & team, with endless opportunities for career development
- **Office location**: Barcelona, Spain

**Who we are**

CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of
**our** diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.

wecare#wearecurious#weachievetogether

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