Sales Engineer

ABOUT THE ROLE

The Sales Engineer (SE) is the support of the sales team on opportunities that require its expertise.

He/She is part of the Sales Engineering team/ sales team to develop the company’s turnover while ensuring that the solutions offered to customers can be installed and managed during the life of the contract.

The SE Works closely with sales teams to earn new business and maintain existing customer relationships

The SE works closely with the Technical Department to propose and validate tailor-made offers in line with customer requests.

RESPONSIBILITIES
- Lead technical tours and presentations detailing Data4 datacenter colocation
- Standard Projects: Technical and financial validation of standard projects (e.g. power density, power meter, etc.) before any offer sent to the customer
- Response to complex and strategic RFI/RFP (Request For Information/ Pricing):

- Constitution of the technical offer of responses to RFI/RFP in order to respond to customers’ technical compliance tables
- Technical validation of projects with the Technical Department in order to find the best technical solution for the customers
- Consolidation of costs regarding the «standard» offers of projects in order to allow salespeople to make the offer to the customers (according to the margin applied by the salesperson)
- Escalation of «non-standard» needs to the Technical Department in order to obtain the costs and transmit them to the sales team
- Knowledge of the Data4 product and services portfolio in order to promote the offer within the Sales Department and to customers
- Guide customers towards standard Data4 service offerings
- Customer Defence (CIO). Attend customer presentations to support the Company’s offerings by promoting its offerings and valuing its solutions compared to those of its competitors.
- Assist sales teams in the negotiation of the most significant or specific contracts in order to improve sales (e.g. validation of drawings/rack layout).
- Provide ongoing support and control relevant post-sales activities, these may include all follow-up pre-sales activities.
- Support to the Director - Sales Engineering:

- The SE may be required to help the Director Sales Engineering to develop and implement new services within the Service Catalog (Associated documentation, Price grid, Sales representative training, Implementation of associated procedures, etc.)
- Participate on implementation of new solutions and new services
- Ensure that documentation on standard products is available to the sales teams (descriptions of technical services, pricing conditions, standard contract - SLA, penalties, etc.).
- Constant Technical Watch:

- Technical monitoring of data centers (Cooling, Electricity, etc.) to ensure that Data4 assets are always state of the art according to new customer needs
- Propose technical innovative solutions and respond to customer requests (Design, operations, etc.)
- Creation of technical arguments to enhance Data4 technology solutions
- Diverse
- Support our customers in the evangelization and proper use of Data4 tools and services (ex: customer portal)
- Propose improvement of the organization to improve efficiency

**REQUIREMENTS**:
Education and experience
- Preferably engineering degree

Technical skills
- Technical knowledge of data centers
- Ability to listen and answer customer questions accurately
- Ability to present offers to customers
- Ability to work in a team
- Ability to respond to/write customer offers
- Knowledge of competing offers
- Knowledge of AutoCAD and Visio tools

Soft skills
- Teamwork
- Motivation to find the best solution for the customer, while keeping DATA4 standards (in order to be able to support the customer in the long term).
- Good written and oral expression (Spanish & English)

Alcobendas, Madrid

CATEGORÍA

Sales

TIPO DE CONTRATO

Permanent contract