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Telesales Manager

hace 2 semanas

Madrid, España Equifax A tiempo completo

**Who is Equifax?**

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.

**The Perks of being an Equifax Employee?**
- We offer excellent compensation packages with high-reaching market salaries, along with the works: comprehensive healthcare packages, schedule flexibility, collaborative work spaces, work from home opportunities, and organizational growth potential

**What You’ll Do**
- _You will lead the Telephone Sales channel destined for the growth of clients in the SMEs segment. _
- _You will participate in the definition of the sales channel strategy and you will support Marketing and Partners to ensure that the new products connect with the needs of our clients and potential clients. _
- _The role includes direct responsibility for the internal Call Center and external Telesales teams _
- _You will be responsible for the recruitment and loyalty of current sales providers, ensuring good growth and good profitability in the channel _
- _It will also be responsible for the execution of the commercial strategy of the online channel _

**Qualifications**
- _Secondary Education is a requirement _
- _A good level of English will be valued but it is not essential for the position _
- _Advanced Excel and PPT _
- _Knowledge of SEM / SEO positioning will be valued for the execution of the online channel _
- _Training in negotiation and sales techniques_

**Extra Points for any of the Following**
- _More than 7 years of experience managing call center teams will be highly valued _
- _The experience from the provider's side and from the client's side will be positively valued _
- _Necessary knowledge about marking tools, activity reports, etc. _
- _Great analytical capacity and commercial profile to propose continuous improvements at all levels _
- _Experience in managing campaigns for SMEs at the recruitment level _
- _It’s advisable to have experience in Loyalty and Retention areas, although the most important thing is to attract new clients _
- _Valuable experience in e-commerce platforms, as well as having been the commercial manager of Online Channels. _
- _Negotiation _
- _Excellent interpersonal skills _
- _Flexibility _
- _Good communicator and high dialogue _
- _Proactivity _
- _High results orientation _
- _High organizational capacity_

**Success Attributes of an Equifax employee; does this describe you?**
- Accountability
- Bravery
- Curiosity
- Collaboration
- Think and act differently
- Trust
- Ownership
- Decide-Execute-Ship

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.