Expedited Cfa: Ict Officer

Job Identification (Reference Number)**:15912**
Position Title**:ICT Officer (Business Analysis)**
Duty Station City**:Valencia**
Duty Station Country**:Spain**
Grade**:UG**
Contract Type**:Special Short term ungraded (Up to 9 months)**
Recruiting Type**:Professional**
Vacancy Type**:Call for Applications**
Initial duration**:6 months**
Closing date**:18 August 2025**

**Introduction**

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

This is an expedited recruitment process open only to:
b) former IOM staff members who were separated in the last 12 months due to the structural adjustment process.

**Context**

Review the quality of data recorded in the Movement systems and define the various status throughout the data collection process to maintain data integrity.
Work with Subject Matter Experts (SMEs) and various stakeholders in understanding business and proposing streamlined workflows during requirements analysis ensuring scalability and business continuity of database solutions.
Coordinate the reporting needs for all Air Movement Assistance provided; provide guidance on the standard reporting criteria. Work closely with the Database administrators to define the data requirements for Movement reporting to ensure accurate reporting.
Draft ad-hoc statistical reports for the Country Offices (CO) and or other Headquarters (HQ) Departments; Support the development and maintenance of statistical reports using SQL Server Reporting Services (SSRS) and Power BI reporting tools.
Guide and train the users on how to generate reports using the reporting platforms and use of various dashboards and visualization tools.
Consolidate the data for non-Air Movements that should be incorporated in the overall organization reporting.
Constantly review and ensure the look-up lists for various systems are updated; in accordance with the relevant governing bodies such as the International Organization for Standardization (ISO), the International Air Transport Association (IATA) and the International Civil Aviation Organization (ICAO).
Define the paraments for current Programmes and shape the Historical data to match these programmes for ease of manipulation and use in narrative reports; Categories the data by project types in line with current IOM structures.
Assist the ICT Database Manager and the Reporting technical lead to define the criteria for Compiling Movement data collected across multiple platforms. Provide Guidance for the compilation of the Movement Management databases, including historical Migrant Movements data.
Draft end-to-end business scenarios for testing, approval and implementation, conduct unit and system testing and compile test results, and submit for formal sign-off from corresponding business units on the production-ready solution.
As a team member, participate in the preparation and implementation of new system releases and in Change Management activities to be used to deploy enhancements and/or modifications to the system. Draft portions of, and update, change management documents.
- Perform such other duties as may be assigned.

Qualifications: Education

Master’s degree in Business Administration, Project Management, Statistics, Information Management or a related field from an accredited academic institution with two years of relevant professional experience; or
University degree in the above fields with four years of relevant professional experience;
Business analysis certification (e.g. CBAP) is preferred;
Professional certification in PMP or PRINCE 2 methodologies is an advantage; and
Professional certification in ITIL and agile methodologies is an advantage.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

Experience determining the explicit and implicit needs and requirements of various stakeholders;
Experience creating documentation such as business case documentation or business requirements summaries;
Experience with agile development methodologies and agile planning tools such as Jira;
Advanced knowledge, experience and understanding of computerized information systems; and,
Experience in using, supporting or testing MiMOSA Case management system is an added advantage.

**Skills**:
Ability to quickly learn the objectives, structures, operations and policies of a new business area;
Strong problem resolution, negotiation, and influencing skills;
Demonstrated ability