Housekeeper - Aethos Mallorca

**Who We Are**:
Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just ”having a job”. Everyone who works at Aethos can make a personal impact on the community and company - great ideas can come from anywhere. We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and wellbeing, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That‘s why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always thrive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story.

**Our Hotels and Clubs**:
Aethos currently operates six properties and with more openings coming in 2025. The hotels in its portfolio currently includes Aethos Milan, Aethos Monterosa (located in the Italian Alps), Aethos Saragano (in Umbria), Aethos Sardinia, Aethos Corsica, and Aethos Ericeira (north of Lisbon). Coming in 2025, Aethos Mallorca (June 2025) and Aethos Madrid (2026). The portfolio consists of a mix of urban and leisure destinations, all aimed at providing an exceptional guest experience. Aethos has also recently opened its first members club in Milan, marking the beginning of its global network of members clubs. Aethos aims to create a collection of properties that will serve as clusters for its members and guests to enjoy. These clusters will comprise a city destination and a countryside or seaside destination within driving distance, offering a diverse range of experiences. The first of these clusters is located in Milan and Monterosa, and the next cluster will be in Lisbon and Ericeira.

**Job Overview**

Ensure that the hotel’s rooms, common areas, and assigned zones meet the highest standards of cleanliness, order, and presentation, providing an exceptional experience for guests.

**KEY RESPONSIBILITIES**:

- ** Cleaning and Maintenance**
- Clean and organize rooms according to the hotel's standards, including:

- Changing bed linens and towels.
- Restocking amenities, hygiene products, and minibar items.
- Cleaning bathrooms, surfaces, windows, and furniture.
- Inspect and report any damage, malfunction, or maintenance needs in the rooms and assigned areas.
- Ensure compliance with health, hygiene, and safety procedures at all times.
- **
Guest Service**
- Provide friendly, professional, and discreet service when interacting with guests.
- Address special guest requests related to cleaning, replenishing items, or additional services.
- Respect guest privacy and confidentiality.
- **
Material Management**
- Efficiently manage the cleaning cart, ensuring it is stocked and organized at the beginning and end of each shift.
- Request replenishment of materials and amenities as needed.
- Collaborate in the inventory control of department supplies.
- **
Collaboration and Teamwork**
- Work closely with the floor supervisor, executive housekeeper, and other team members to ensure smooth and high-quality service.
- Participate in departmental meetings and training sessions to stay updated on hotel procedures and standards.
- Meet priorities and tasks during high occupancy periods or special events.

**Skills and Qualifications**:

- ** Experience**
- Previous experience as a housekeeper in 4 or 5-star hotels (minimum 1 year).
- Training in hospitality or courses related to cleaning and maintenance is a plus.
- **
Skills and Competencies**
- Attention to detail and ability to work to high-quality standards.
- Organizational skills and the ability to manage time efficiently.
- Positive attitude and customer service orientation.
- Ability to work under pressure and as part of a team.
- **
Languages**
- Spanish required.
- Knowledge of English or other languages is a plus.

**Working Conditions**:

- Schedule: Rotating shifts, including weekends and holidays.
- Uniform: Provided by the hotel.

**Benefits**:

- Ongoing training.
- Discounts on hotel services and at other Aethos hotels.
- Dynamic and multicultural work environment.