Housekeeping Supervisor- Aethos Mallorca

**Who We Are**

At Aethos, we celebrate extraordinary places, passionate people, and meaningful shared experiences. We believe hospitality should elevate the mind, body, and spirit—so we carefully choose our locations and build communities where everyone can contribute and grow. Guided by sustainability, well-being, and the freedom to live without pressure, we are redefining what modern travel and work can be.

**Aethos Mallorca - Our Hotels**

Aethos Mallorca is the newest jewel in our collection—a seaside retreat in the charming town of Paguera. Here, the island’s relaxed rhythm blends with refined, contemporary design to create a place where guests and team members can truly connect, unwind, and enjoy the Mediterranean at its most breathtaking. With golden sunsets, vibrant energy, and natural beauty, Mallorca isn’t just a destination—it’s a way of life.

Joining Aethos Mallorca means becoming part of a brand that is reshaping hospitality across Europe, with properties in Milan, Monterosa, Saragano, Sardinia, Corsica, and Ericeira—and with Madrid set to open in 2026. We continue to grow while staying true to our purpose: creating spaces where people feel inspired, connected, and at home.

Your journey with us in Mallorca is an opportunity to make an impact and be part of something truly exceptional on one of the Mediterranean’s most extraordinary islands.

As a Housekeeping Supervisor at Aethos, you will be responsible for maintaining an exceptional level of cleanliness, organization, and guest satisfaction. Lead by example, fostering a culture of warmth, hospitality, and collaboration, aligned with Aethos' philosophy of conscious hospitality. Your role will be to empower and develop the team, ensuring our spaces are welcoming, serene, and reflect the brand's commitment to excellence and sustainability.

**Responsibility**:

- **Quality Standards & Guest Experience**: Rigorously inspect rooms, laundry, and public areas to ensure the highest standards of hygiene, aesthetics, and the Aethos luxury guest experience.
- **Team Leadership & Development**: Lead, motivate, train, and coordinate the Housekeeping team, fostering a positive environment of pride and belonging. Act as a substitute for the Housekeeping Manager during their absence.
- **Interdepartmental Coordination**: Maintain fluid and accurate communication (room status, special requests) with the Front Desk, Maintenance, and Laundry to ensure a seamless guest experience.
- **Personalization & Feedback**: Engage warmly and authentically with guests, anticipate preferences, coordinate special services (VIP, long stays), and constructively manage feedback.
- **Sustainability & Financial Responsibility**: Manage inventory responsibly and efficiently, ensuring departmental expenses align with Aethos' financial and environmental sustainability commitments.

**Skills and Requirements**:

- **Values-Driven Leadership**: Lead with integrity and celebrate cultural diversity, actively promoting an environment where collaboration and innovation thrive.
- **Vision Contribution**: Understand the role is dynamic and aims to contribute directly to Aethos' vision of delivering a more conscious and connected hospitality experience.
- **Comprehensive Commitment**: Acknowledge that the job description is non-exhaustive and commit to fulfilling responsibilities with dedication, ensuring the success of the department and the overall guest experience.

** Ready to Join Us?**

If you are passionate about hospitality, dedicated to delivering exceptional service, and eager to contribute to a team that values excellence, we want to hear from you. Bring your energy, attention to detail, and commitment to creating memorable experiences for every guest. Join us and be part of something truly exceptional.