Customer Service

hace 2 días

Barcelona, España CPM A tiempo completo

**Description**:
Through research, development and partnership, our client produces hygiene and healthcare products that people love worldwide and have trusted for generations. As well as this, they are well-known for their commitment to making a meaningful impact on society and the environment through their sustainability efforts. We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver a first-class service to our consumers. #LI-CM1

**What will you be doing?**:

- Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way
- Delivering exceptional, client-centred resolutions in a timely manner
- Developing a sound understanding of the products and services offered by our client
- Embracing our company values and acting as a brand ambassador

**Requirements**:

- A **fluent level of **Norwegian** with exceptional grammar and spelling skills (knowledge of other languages is a plus)
- ** High level of English **(both spoken and written)
- Genuine passion for delivering outstanding customer service
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with a keen eye for detail
- A professional outlook and proactive approach to problem solving

**Benefits**:

- **Part-time indefinido contract **(20 hours/week)
- Fixed schedule**:Monday to Friday 11h - 15h**:

- **Salary**: 16.500€ gross per year (pro-rata for part-time)
- 24 days holiday per year on full time basis
- **Remote work possible**:

- Being part of a constantly growing company & team, with endless opportunities for career development
- Office location: Barcelona, Spain

**About Us**
- CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status._

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