Customer Service Agent in Madrid
hace 7 días
We are seeking a dedicated and empathetic Customer Service Representative to join our client's team in Spain's beautiful capital, MadridYour responsibilities and impact as a Customer Experience Specialist will be:Supporting clients’ activities by being the very first point of contact for their customers:Answering incoming queries from customers and ensuring contractual SLA is maintained Identifying issues and provide solutionsEnsuring high level of customer satisfactionBeing a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings Skills, qualifictaions and interests you need to succeed in this role:A native level of German and an advanced level of EnglishHaving knowledge about IT platforms, equipment and applications such as Windows/MS OfficeHaving previous experience in sales (up-selling and cross-selling) Being an attentive listener, comfortable and skilful at communicating with peopleBeing a team player with high social competenceBeing energetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleAlready living in Madrid and available to start ASAPWhat’s in it for you?Full-time permanent contract 40h/week, rotational schedule depending on the project Salary: starting from 20.500€ gross/year depending on the roleOpportunity to join an international companyAn open-minded and employee-oriented working environmentCareer development opportunitiesYour Future Company:Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.Feel free to check our other opportunities for German speakers in or or send us your CV to be considered for other projects or future opportunities.
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Customer Service Agent
hace 1 semana
Madrid, España MSX INTERNATIONAL A tiempo completoJob Title: Customer Service Agent - French and English Platform/Business Unit: Location: Madrid, Barcelona, Alicante External Relationship Location: Madrid, Barcelona OR Alicante Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...
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Customer Service Manager in Madrid
hace 5 días
Madrid, España Cross Border Talents A tiempo completoCustomer Service Manager - Spanish + English (C1) needed in Madrid Are you a dedicated and experienced professional with strong leadership skills and a passion for customer service? We are looking for a Customer Service Manager to join our team in Madrid. This is an exciting opportunity to contribute to a dynamic and growing company while working in a...
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Customer Service Manager in Madrid!
hace 1 semana
Madrid, España Cross Border Talents A tiempo completoCustomer Service Manager - Spanish + English (C1) needed in Madrid! Are you a dedicated and experienced professional with strong leadership skills and a passion for customer service? We are looking for a Customer Service Manager to join our team in Madrid . This is an exciting opportunity to contribute to a dynamic and growing company while working in a...
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Customer Service Manager in Madrid
hace 1 semana
Madrid, Madrid, España Cross Border Talents A tiempo completoCustomer Service Manager - Spanish + English (C1) needed in MadridAre you a dedicated and experienced professional with strong leadership skills and a passion for customer service? We are looking for a Customer Service Manager to join our team in Madrid. This is an exciting opportunity to contribute to a dynamic and growing company while working in a...
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Customer Service Agent
hace 1 semana
Madrid, España MSX International A tiempo completo3 weeks ago Be among the first 25 applicants Company Description Company DescriptionMSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the...
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Customer Service Agent
hace 2 días
Madrid, España shipcloud A tiempo completo**About the role**: Do you have a strong service mindset and quick understanding when dealing with new issues? Do you have a strategic mindset and love working in a dynamic, fast-paced environment? We are an international company seeking an experienced and innovative support agent to join our team in Madrid or Venlo. In this role, you will be working as a...
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Customer Service Agent
hace 2 semanas
Madrid, España Zenova A tiempo completoÚnete a Zenova como Customer Service Agent En Zenova estamos transformando la forma en que el sector inmobiliario gestiona la energía, la sostenibilidad y la eficiencia. Nuestro software all-in-one centraliza procesos clave como la contratación de suministros, la optimización de costes y consumos, y el cumplimiento ESG. Contamos con un producto ya...
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Customer Service Agent
hace 1 semana
Madrid, España SPSP-Health A tiempo completoWe are seeking a Customer Service Agent to join our dedicated support team. You will play a key role in delivering exceptional service to our customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role involves communicating with customers across various channels, providing accurate information, and maintaining a...
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Customer Service Agent
hace 1 semana
Madrid, España Zenova A tiempo completoÚnete a Zenova como Customer Service Agent En Zenova estamos transformando la forma en que el sector inmobiliario gestiona la energía, la sostenibilidad y la eficiencia. Nuestro software all-in-one centraliza procesos clave como la contratación de suministros, la optimización de costes y consumos, y el cumplimiento ESG. Contamos con un producto ya...
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Customer Service Agent
hace 14 horas
Madrid, España Allianz A tiempo completoAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and...
