Customer Service
hace 1 semana
Publicado 31/10/2025Customer Service / Sales Administrator Specialist with fluent FrenchInternational Company SSC in Barcelona¿Dónde vas a trabajar?International Company SSC in Barcelona.¿Qué harás en tu nuevo puesto?The Sales Administrator plays a vital role in supporting the sales team and ensuring the efficient operation of the sales department. This position requires a detail-oriented individual who can manage multiple tasks, coordinate with various departments, and maintain excellent communication with customers. The Sales Administrator contributes to achieving sales targets by providing administrative support, processing orders accurately, and facilitating smooth interactions between clients and the sales team. This role often involves working in a fast-paced environment where organizational skills, attention to detail, and customer service orientation are essential to ensure customer satisfaction and operational efficiency.Order Processing: Receiving, reviewing, and entering customer orders into the system accurately and promptly. Comunicate with Sales Team/Customer to release any price difference. Update sales order prices and payment terms based on approved WFS requests; validate approvals are attached and auditableCustomer Service: Act as the first point of contact for order‑related queries, delivering prompt, professional, and solution‑oriented responses. Keep customers and internal teams informed with clear, proactive updates. Build trust through accuracy, reliability, and a commitment to getting it right the first timeBackorder management: Monitor and follow up open orders. Check together with sales team/customer if orders are still valid. Check if orders have an internal block (credit block, delivery block, pricing) and contact appropiate department to release blocked orders. Prepare and send pre-checked open order/backorder reports to Key Account Managers and CustomersCross-Functional Collaboration: Liaising with logistics, finance/credit control, Master Data teams to ensure timely delivery and accurate billing.Invoice/Credit management: check invoice issues and issuing credits for price differences, stock compensation and other credit cases¿A quién buscamos (H/M/D)?Degree in Administration (FP Grado Superior en Administración)Fluent in French and Spanish. B2 level English is plus2+ years experience in Sales Administration positionExperience of maintaining communication and coordination with sales teams and customersExperience in working in international teams and a multicultural environmentStrong communication skills, particulary in professional email correspondenceAttention to detail and accuracyStrong organizational skillsExperience with SAP SD as well as MS Office products including Word, Excel, and OutlookExpercience with ticketing system¿Cuáles son tus beneficios?Experience in a very multinational environmentCompetitive compensation and benefits package in Barcelona, various well-being activity options
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Customer Service Agent Dutch Speaking
hace 1 semana
Barcelona, España Digital Customer Care Company BV A tiempo completo**Remote job. Start on August 1st.** Looking for a varied remote agent role within an innovative global business? Able to speak Dutch? Then we’re looking for you! Digital Customer Care Company in Amsterdam, The Netherlands, is looking for people with a high level of Dutch for the position of Customer Service Agent. **Our story (the short...
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Customer Service Agent Dutch Speaking
hace 5 días
Barcelona, España Digital Customer Care Company BV A tiempo completo**Remote job.** Looking for a varied remote agent role within an innovative global business? Able to speak Dutch? Then we’re looking for you! Digital Customer Care Company in Amsterdam, The Netherlands, is looking for people with a high level of Dutch for the position of Customer Service Agent. **Our story (the short version)** Since our creation in...
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Specialist Customer Service Advisor
hace 4 días
Barcelona, España Customer Care Specialist A tiempo completoTítulo del puesto: Customer Care Specialist¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.Ubicación: Barcelona , EspañaIncorporación: Febrero 2026Sobre la EmpresaUTA Edenred es líder europeo en servicios de movilidad. Con más de 90.500 puntos de aceptación en 40 países,...
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Customer Service
hace 2 semanas
Barcelona, España Timup A tiempo completoBarcelona fashion brand looking for a Customer Service Agent. **Tasks**: - Provide accurate information about products, orders, shipping, and returns. - Resolve customer complaints and issues efficiently and effectively. - Monitor order fulfillment and shipping processes to ensure on-time delivery. - Handle and escalate complex cases to the appropriate...
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Customer Service Manager
hace 1 semana
Barcelona, España UNITH A tiempo completoOur company is experiencing rapid growth with an ever-expanding number of partners and clients. We are actively seeking exceptional individuals to join our Barcelona-based startup and contribute to meeting the increasing demands of our clientele. UNITH is a leader in transforming customer journeys through cutting-edge conversational AI. We specialize in...
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Customer Service Director
hace 4 días
Barcelona, España EPM Scientific A tiempo completoCustomer Service DirectorLocation: Barcelona, Spain Sector: Life Science Research, Biotechnology Languages: Spanish and English. A leading global diagnostics organisation is seeking a Customer Service Director to lead its regional Customer Service function. This is a strategic leadership role overseeing service and operational excellence across infectious...
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Customer Service Director
hace 1 semana
Barcelona, España EPM Scientific A tiempo completoCustomer Service DirectorLocation: Barcelona, SpainSector: Life Science Research, BiotechnologyLanguages: Spanish and English.A leading global diagnostics organisation is seeking a Customer Service Director to lead its regional Customer Service function. This is a strategic leadership role overseeing service and operational excellence across infectious...
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Customer Service Director
hace 1 semana
Barcelona, España EPM Scientific A tiempo completoCustomer Service Director Location: Barcelona, SpainSector: Life Science Research, BiotechnologyLanguages: Spanish and English.A leading global diagnostics organisation is seeking a Customer Service Director to lead its regional Customer Service function. This is a strategic leadership role overseeing service and operational excellence across infectious...
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Customer Service Director
hace 4 días
Barcelona, España EPM Scientific A tiempo completoCustomer Service DirectorLocation:Barcelona, SpainSector:Life Science Research, BiotechnologyLanguages:Spanish and English.A leading global diagnostics organisation is seeking aCustomer Service Directorto lead its regional Customer Service function. This is astrategic leadership roleoverseeing service and operational excellence across infectious disease and...
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Customer Service Director
hace 4 días
Barcelona, España EPM Scientific A tiempo completoCustomer Service Director Location: Barcelona, Spain Sector: Life Science Research, Biotechnology Languages: Spanish and English. ¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado. A leading global diagnostics organisation is seeking a Customer Service Director to...
