Finnish-Speaking Technical Support Agent In Malaga, Spain | Tech Company
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As a Technical Support Agent, you will be the first point of contact for customers experiencing technical issues. Your technical expertise and communication skills will help you guide clients through troubleshooting processes, ensuring they receive quick and effective solutions. If you are a tech enthusiast with a flair for helping others and want to experience life in beautiful southern Spain, we would love to hear from youResponsibilitiesProvide technical support toFinnish -speaking customers via phone, email, and chat.
Troubleshoot and resolve technical issues related to our products and services.
Guide customers through detailed technical processes and solutions.
Document all customer interactions and solutions in our support system.
Collaborate with other departments to elevate and resolve complex issues.
Maintain up-to-date knowledge of our products and services to offer informed support.
Contribute to improving our support processes and customer satisfaction.
Fluency inFinnishand good command of English; additional languages are a plus.
Previous experience in technical support or IT roles is highly desirable.
Strong problem‑solving skills and a passion for technology.
Excellent communication skills and a customer‑oriented mindset.
Ability to work independently and as part of a diverse team.
Familiarity with helpdesk software and support tools is an advantage.
Willingness to relocate toMalaga, Spainand embrace a new culture.
Career growth opportunities in a renowned global software company.
International & diverse work environment.
Yearly salary€22.000excluding bonuses.
Health care benefits and numerous other discounts.
Fully paid training by certified instructors.
State of the art premises, providing a great working environment with relaxing break areas.
Special events as well as community & social responsibility initiatives.
This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe
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