Customer Service Specialist
hace 1 mes
Role OverviewAs a Customer Services and Invoicing Specialist, you will be interacting with customers via phone and email to ensure a consistent and first-class customer experience. You will also be responsible for processing invoices, verifying pricing to contracts, and calculating market-based pricing components.This is a collaborative position that requires networking with Key Account Managers, Supply Chain, Health Assurance, and Finance in Spain, the UK, and across Europe.The business has implemented Microsoft Dynamics 365, and you need to be able to implement processes within D365.You will report to the Customer Services Manager based in the Sant Cugat Office - Barcelona.You WillSupport and ensure efficient process adjustments/credits to customer accounts.Coordinate and process Customer orders (in D365) working closely with Supply Chain and Transport.Work closely with the Invoicing Team to ensure the correct pricing and billing is applied to all transactions as well as invoicing in accordance with agreed processes.Enhance customer satisfaction by responding to customer inquiries and complaints.Monitor weekly shipments to ensure invoicing of all direct and indirect sales.Work closely with the commercial team and finance to ensure royalty numbers and payments are received in a timely manner.Prepare monthly reports for all direct/indirect sales, semen, and royalties, and support with month-end processes.Track, record, and report the status of customer royalty reports and the generation of invoices.Manage customer accounts receivables, collections, and complete new customer credit investigations.Ensure operational compliance with all PIC business policies, procedures, and regulations.RequirementsDemonstrated sales, invoicing, accounting, and customer service experience.Experience with Microsoft D365 required.Experience in creating opportunities by providing customer solutions.Must be customer-focused and a team player.Must be flexible and adaptable and have the ability to work in a fast-paced dynamic environment.Be able to multi-task as well as demonstrate the ability to effectively organize and prioritize work.Ability to analyze and solve problems in an empowered, self-directed/managed work environment.Computer literacy is essential, including the ability to operate efficiently in MS Word and MS Excel software.Strong communication skills.Multilingual – Spanish and English is essential, and preferably German and Italian.
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Customer Service Specialist
hace 2 meses
España Sagan A tiempo completoJob Title: Customer Service Specialist Location: Remote (EST Time zone) Salary Range: up to 1300 USD Work Schedule: Sunday - Thursday, 3:00 PM to 11:30 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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Customer Service Specialist.
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Customer Service Specialist
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España Mechanix Wear A tiempo completoOverview The Customer Service Specialist is responsible for providing world-class customer service and satisfaction to all Mechanix Wear internal and external customers within the EMEA region. This position is often the first person a Mechanix Wear customer interacts with. The role requires knowledge of our products, our uniquely different business segments...
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Customer Service Specialist
hace 5 días
España Mechanix Wear A tiempo completoOverview The Customer Service Specialist is responsible for providing world-class customer service and satisfaction to all Mechanix Wear internal and external customers within the EMEA region. This position is often the first person a Mechanix Wear customer interacts with. The role requires knowledge of our products, our uniquely different business...
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Customer Service Specialist
hace 9 horas
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Customer Service Specialist
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España Cataloxy A tiempo completoOfertas de empleo Customer Service Specialist - French speaker Publicada: 22.11.2024. Actual hasta: 08.12.2024 Customer Service Specialist - French speaker, Barcelona Salario: a convenir Descripción de la oferta We are looking for a Guest Experience Specialist to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a...
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Customer Service Specialist
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Customer Service Specialist
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España INDIBA® Group A tiempo completoINDIBA, is a global medical device company in the field of Radiofrequency (RF) solutions for the physiotherapy, aesthetic and veterinary markets, and is known in the world for its scientific research performed in the last 40 years.At INDIBA we believe we can contribute to the health and well-being of our patients by addressing new and growing needs offering...
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Customer Service Specialist
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españa Mechanix Wear A tiempo completoOverview The Customer Service Specialist is responsible for providing world-class customer service and satisfaction to all Mechanix Wear internal and external customers within the EMEA region. This position is often the first person a Mechanix Wear customer interacts with. The role requires knowledge of our products, our uniquely different business...
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Customer Service Specialist
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Norwegian-Speaking Customer Service Specialist to Malaga
hace 4 semanas
España Nordic Jobs Worldwide A tiempo completoNorwegian-Speaking Customer Service Specialist to MalagaThe Customer Support Agent/Specialist daily tasks:The Customer Support Specialist (CSS) is primarily focused on providing a highly customized and personal experience for Zahoree Client's end customers.Profile and knowledge:This service includes technology onboarding/walkthrough products, software, and...
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Music Specialist + Customer Service
hace 5 días
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Customer Service Specialist
hace 2 meses
España Ukio A tiempo completoAbout Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. Founded in Barcelona, we have expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we aim to spread to the rest of Europe and later to include other continents.Ukio's mission is to empower individuals to live where they want,...
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Customer Service Specialist
hace 3 semanas
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España Eurofirms Group SLU A tiempo completoAt Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job!Our vision for our future Customer Service Operations Specialist will play a key role in the success of...
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Customer Service Specialist
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Customer Service Specialist
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Customer Service con Ingles y Francés en Granollers
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España Page Personnel España A tiempo completoExport Customer Service Representative & Logistics Coordinator. - Exportación. - Organización logística marítima y aérea - Coordinación con planificación, almacén, calidad y regulatory para los distintos envíos. - Facturación. - Apoyo global a red comercial tanto en HQ como en filiales. ¿Tienes experiência como Customer Service...