Customer Service Specialist
hace 5 días
Overview The Customer Service Specialist is responsible for providing world-class customer service and satisfaction to all Mechanix Wear internal and external customers within the EMEA region. This position is often the first person a Mechanix Wear customer interacts with. The role requires knowledge of our products, our uniquely different business segments and resulting customer needs. Ideal candidates are eager to learn, confident, friendly, outgoing and willing to assist and attend to all customer requests. You will communicate with our customers and process customer orders on a daily basis which requires the ability to adapt, understand and respond in an increasingly dynamic environment. Essential Duties & Responsibilities Reporting to the Operations Manager EMEA, This role Maintains customer satisfaction by quickly problem-solving issues and order management. Along with CS duties, assists with managing office supply, administration tasks such as shipments and travel coordination, and communicates with staff about office management and processes. Order entry and order release within our SAP ByDesign ERP system Answer customer requests via phone and email within predefined resolution time Customer troubleshooting and resolution Track shipments and proactively communicate with customers about deliveries Process approved credits and returnsDaily communication with 3PL agents in regards of order release and shipments follow-up Processes customer quotations, including freight quotations and assigns appropriate lead-times; verify pricing, advise stock levels and provide tracking on orders when requested Maintain accurate customer data in our ERP Assists the Finance Department in resolving issues, including credit and debit memo entry.Provide customers with necessary documents related to the products and shipments. Assist and support the Sales Team. Experience, Skills & Education 3+ years experience in a similar role Excellent communication skills, both orally & written in English and Spanish , any additional languages will be a plusProficiency in Microsoft Office suit: Excel, Word and Outlook, ERP (SAP by Design), Customer Support Software (Freshdesk) Effective time management skills Self-directed, with a strong work ethic and able to work without direct daily management Customer service process development and optimization Fast-learner Additional Qualities Necessary Genuinely motivated by providing excellent service and support to customers and colleagues Must be well organized and demonstrate ability to prioritize, follow through on all the requests and needs per request Pro-active and savvy, process improvement oriented Ability to work under pressure, while meeting deadlines and customer expectations Willingness to attend training to keep knowledge and skills up to date Worked in a multi-national company
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Customer Service Specialist
hace 2 meses
España Sagan A tiempo completoJob Title: Customer Service Specialist Location: Remote (EST Time zone) Salary Range: up to 1300 USD Work Schedule: Sunday - Thursday, 3:00 PM to 11:30 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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Customer Service Specialist.
hace 4 semanas
España at A tiempo completoFull timeAbout usOolio/Ordermate is an Australian owned company that is a leading provider of innovative technology solutions for the restaurant industry. Our mission is to empower businesses with tools that streamline operations, enhance customer experience, and drive growth. With a strong presence in the Philippines and a growing global footprint, we are...
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Customer Service Specialist
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España Lindt & Sprüngli (España) S.A A tiempo completoLindt & Sprüngli es reconocida como líder en el mercado de chocolate de primera calidad, ofreciendo una gran selección de productos en más de 120 países de todo el mundo. Durante los 170 años de existencia de Lindt & Sprüngli, se ha convertido en una de las compañías más innovadoras y creativas en la fabricación de chocolate Premium.Descripción...
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Customer Service Specialist
hace 3 días
España Mechanix Wear A tiempo completoOverview The Customer Service Specialist is responsible for providing world-class customer service and satisfaction to all Mechanix Wear internal and external customers within the EMEA region. This position is often the first person a Mechanix Wear customer interacts with. The role requires knowledge of our products, our uniquely different business segments...
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Customer Service Specialist
hace 9 horas
España Mechanix Wear A tiempo completoOverview The Customer Service Specialist is responsible for providing world-class customer service and satisfaction to all Mechanix Wear internal and external customers within the EMEA region. This position is often the first person a Mechanix Wear customer interacts with. The role requires knowledge of our products, our uniquely different business segments...
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Customer Service Specialist
hace 2 meses
España Cataloxy A tiempo completoOfertas de empleo Customer Service Specialist - French speaker Publicada: 22.11.2024. Actual hasta: 08.12.2024 Customer Service Specialist - French speaker, Barcelona Salario: a convenir Descripción de la oferta We are looking for a Guest Experience Specialist to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a...
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Customer Service Specialist
hace 2 meses
España Cataloxy A tiempo completoOfertas de empleo Customer Service SpecialistPublicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, BarcelonaSalario: a convenirDescripción de la ofertaAbout Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...
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Customer Service Specialist
hace 1 mes
España INDIBA® Group A tiempo completoINDIBA, is a global medical device company in the field of Radiofrequency (RF) solutions for the physiotherapy, aesthetic and veterinary markets, and is known in the world for its scientific research performed in the last 40 years.At INDIBA we believe we can contribute to the health and well-being of our patients by addressing new and growing needs offering...
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Customer Service Specialist
hace 17 horas
españa Mechanix Wear A tiempo completoOverview The Customer Service Specialist is responsible for providing world-class customer service and satisfaction to all Mechanix Wear internal and external customers within the EMEA region. This position is often the first person a Mechanix Wear customer interacts with. The role requires knowledge of our products, our uniquely different business...
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Customer Service Specialist
hace 2 meses
España Cataloxy A tiempo completoOfertas de empleo Customer Service Specialist - French speaker ID: 100162 Publicada: 21.10.2024. Actual hasta: 19.11.2024 Un poco sobre la empresa UKIO Especializados en el alquiler mensual de apartamentos, Ukio se enfoca en pisos de diseño con un servicio de alta calidad. Alquilamos apartamentos de 1 a 11 meses en Barcelona, Madrid, Lisboa y...
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Norwegian-Speaking Customer Service Specialist to Malaga
hace 4 semanas
España Nordic Jobs Worldwide A tiempo completoNorwegian-Speaking Customer Service Specialist to MalagaThe Customer Support Agent/Specialist daily tasks:The Customer Support Specialist (CSS) is primarily focused on providing a highly customized and personal experience for Zahoree Client's end customers.Profile and knowledge:This service includes technology onboarding/walkthrough products, software, and...
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Customer Service Specialist
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España Pig Improvement Company A tiempo completoRole OverviewAs a Customer Services and Invoicing Specialist, you will be interacting with customers via phone and email to ensure a consistent and first-class customer experience. You will also be responsible for processing invoices, verifying pricing to contracts, and calculating market-based pricing components.This is a collaborative position that...
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Music Specialist + Customer Service
hace 5 días
España Mysheetmusictranscriptions A tiempo completoCommunication with clients and potential clients (Customer Service) mainly via email and in English: preparation of quotes for scores and transcriptions, estimation of work time, problem-solving, resolution of musical and technical doubts.Implementation of established response protocols according to customer service direction.Assignment and monitoring of...
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Customer Service Specialist
hace 2 meses
España Ukio A tiempo completoAbout Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. Founded in Barcelona, we have expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we aim to spread to the rest of Europe and later to include other continents.Ukio's mission is to empower individuals to live where they want,...
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Customer Service Specialist
hace 3 semanas
España Romeu group A tiempo completoCustomer Service Specialist page is loadedCustomer Service SpecialistApply locations Las Palmas de Gran Canaria time type Full time posted on Posted 4 Days Ago time left to apply End Date: February 20, 2025 (30+ days left to apply) job requisition id JR 00234ROMEU is a vibrant, international and constantly growing holding of companies dedicated to the...
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España Eurofirms Group SLU A tiempo completoAt Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job!Our vision for our future Customer Service Operations Specialist will play a key role in the success of...
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España Eurofirms People First A tiempo completoAt Eurofirms Services, we are looking for a Customer service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in Customer interaction tracking and management? Then this is your job Our vision for our future Customer service Operations Specialist will play a key role in the success of...
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Customer Service con Ingles y Francés en Granollers
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España Page Personnel España A tiempo completoExport Customer Service Representative & Logistics Coordinator. - Exportación. - Organización logística marítima y aérea - Coordinación con planificación, almacén, calidad y regulatory para los distintos envíos. - Facturación. - Apoyo global a red comercial tanto en HQ como en filiales. ¿Tienes experiência como Customer Service...
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Customer Service Specialist
hace 10 horas
España buscojobs España A tiempo completoCustomer Service Specialist / German (YHN-768)EUR 30.000 - 50.000Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation...
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Customer Service Specialist
hace 2 meses
España Ukio A tiempo completoAbout Ukio We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well. Ukio's mission...