Customer Service Specialist

hace 5 días


España INDIBA® Group A tiempo completo

INDIBA, is a global medical device company in the field of Radiofrequency (RF) solutions for the physiotherapy, aesthetic and veterinary markets, and is known in the world for its scientific research performed in the last 40 years.At INDIBA we believe we can contribute to the health and well-being of our patients by addressing new and growing needs offering treatments that will allow people to continue their lifestyle at an older age and animals too.Revitalizing lives is what we do and what our research and development teams are working on to achieve daily.What are we looking for?We are actively seeking a Customer Service Specialist for our Headquarters in Sant Quirze del Vallès.It is essential to maintain a high level of relationship with both national and international customers and distributors, ensuring their complete satisfaction regarding response time to inquiries and the management of their orders. The role will ensure excellent service throughout the entire order process, from receipt to final delivery, collaborating efficiently with the various departments involved (Procurement, Assembly, Technical Service, Quality, Sales, and Logistics).Which will be your responsabilities?Follow up with low-order customers through calls, focusing on those not purchasing supplies or through Ecommerce.Manage orders from national customers, directly or through agents, ensuring timely and accurate processing.Respond to inquiries in CS, Ecommerce, and B2C channels (order status, claims, invoice requests, product inquiries, stock availability).Resolve customer issues, ensuring satisfaction and effective solutions.Proactively follow up on orders, informing customers of any delays or issues affecting delivery.Provide tailored recommendations or alternatives based on customer needs.Coordinate with cross-functional teams (Procurement, Production, Finance, Quality, Logistics) to ensure smooth operations.Manage invoicing, ensuring accuracy and timely completion.What do you need to be a succesful candidate?A minimum of 5 years experience in telephone customer support, order management, and issue resolution.A person with a strong commercial focus, customer orientation, and a deep commitment to business growth and company success, with a focus on customer service and problem-solving.Academic background: Higher Vocational Degree in Administration or Higher-Level Administrative Degree.Adaptable, persistent, and able to thrive in fast-changing environments.Versatile, proactive, and highly adaptable.Strong sense of responsibility and professionalism.Strong communication skills in both Spanish and English, and a natural ability to build rapport with others.Team-oriented with a collaborative mindset.Previous experience in the medical and aesthetic equipment industry will be a valuable asset.What do we offer?Full-time and permanent contract in a solid and growing company.
#J-18808-Ljbffr



  • España Sagan A tiempo completo

    Job Title: Customer Service Specialist Location: Remote (EST Time zone) Salary Range: up to 1300 USD Work Schedule: Sunday - Thursday, 3:00 PM to 11:30 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...


  • España Lindt & Sprüngli (España) S.A A tiempo completo

    Lindt & Sprüngli es reconocida como líder en el mercado de chocolate de primera calidad, ofreciendo una gran selección de productos en más de 120 países de todo el mundo. Durante los 170 años de existencia de Lindt & Sprüngli, se ha convertido en una de las compañías más innovadoras y creativas en la fabricación de chocolate Premium.Descripción...


  • España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Specialist - French speaker Publicada: 22.11.2024. Actual hasta: 08.12.2024 Customer Service Specialist - French speaker, Barcelona Salario: a convenir Descripción de la oferta We are looking for a Guest Experience Specialist to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a...


  • España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service SpecialistPublicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, BarcelonaSalario: a convenirDescripción de la ofertaAbout Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...


  • España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Specialist - French speaker ID: 100162 Publicada: 21.10.2024. Actual hasta: 19.11.2024 Un poco sobre la empresa UKIO Especializados en el alquiler mensual de apartamentos, Ukio se enfoca en pisos de diseño con un servicio de alta calidad. Alquilamos apartamentos de 1 a 11 meses en Barcelona, Madrid, Lisboa y...


  • España Pig Improvement Company A tiempo completo

    Role OverviewAs a Customer Services and Invoicing Specialist, you will be interacting with customers via phone and email to ensure a consistent and first-class customer experience. You will also be responsible for processing invoices, verifying pricing to contracts, and calculating market-based pricing components.This is a collaborative position that...


  • España buscojobs España A tiempo completo

    Job Title: Customer Service Operations SpecialistAt Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job!Our vision for our future Customer Service Operations...


  • España buscojobs España A tiempo completo

    Dutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...


  • España Pig Improvement Company A tiempo completo

    Role Overview As a Customer Services and Invoicing Specialist you will be interacting with customers via phone and email to ensure consistent and first class customer experience. You will also be responsible for processing invoices, verifying pricing to contracts, and calculating market-based pricing components. This is a collaborative position that requires...


  • España buscojobs España A tiempo completo

    About Ukio |We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well .Ukio's mission...


  • España Page Personnel España A tiempo completo

    Export Customer Service Representative & Logistics Coordinator. - Exportación. - Organización logística marítima y aérea - Coordinación con planificación, almacén, calidad y regulatory para los distintos envíos. - Facturación. - Apoyo global a red comercial tanto en HQ como en filiales. ¿Tienes experiência como Customer Service...


  • España PARTECH PARTNERS A tiempo completo

    About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well.Ukio's mission...


  • España Ukio A tiempo completo

    About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. Founded in Barcelona, we have expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we aim to spread to the rest of Europe and later to include other continents.Ukio's mission is to empower individuals to live where they want,...


  • España Ukio A tiempo completo

    About UkioWe are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well.Ukio's mission is...


  • España buscojobs España A tiempo completo

    About Ukio We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. Ukio's mission is to empower individuals to live where they want, when they want. We do this by disrupting the traditional residential real estate...


  • España Eurofirms Group SLU A tiempo completo

    At Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job!Our vision for our future Customer Service Operations Specialist will play a key role in the success of...


  • España buscojobs España A tiempo completo

    About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well.Ukio's mission...


  • España Ukio A tiempo completo

    About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well . Ukio's...


  • España Ukio A tiempo completo

    About Ukio We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well. Ukio's mission...


  • España Page Personnel Italia spa A tiempo completo

    Categoria: Healthcare / PharmaceuticalLuogo di lavoro: Milano e provinciaPosizione: Customer Service SpecialistLa risorsa si occuperà di:Gestione dei flussi d'ordine clienti settimanali, analisi delle criticità dei prodotti mancanti o nuovamente disponibiliGestione dei reintegri merceAssistenza ai clienti durante tutte le fasi dell'ordine, fino al post...