Customer Support Representative with German
hace 2 semanas
In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office. If you’re enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for youPosition: Customer Support RepresentativeLocation: Barcelona, SpainEmployment Type: Full-timeWork Model: On-siteWhat You’ll Do:Engage with Customers: Manage incoming inquiries via phone, email, and chat, quickly identifying customer needs and ensuring a smooth, effective resolution.Document & Track: Record all customer interactions in the call management system, aiming for efficient, SLA-compliant responses.Product Knowledge: Stay informed on services and products, focusing on those that are tailored to meet individual customer needs.Escalate When Needed: Proactively identify potential service issues and escalate complex cases to senior team members for a seamless resolution.Process Adherence: Follow all project guidelines, ensuring a high level of quality and SLA compliance in every interaction.Team Collaboration: Collaborate across teams, provide coverage when needed, and participate in special projects to support overall team performance.Administrative Tasks: Manage records for holidays, sick days, and overtime, ensuring smooth operation within the team.Continuous Improvement: Take part in team meetings and other tasks assigned by management to enhance service quality and customer satisfaction.What You Bring:Language Proficiency: Native or fluent German, with a minimum B2 level in English.Customer Service Background: At least one year in customer service, ideally with experience in technical support.Technical Knowledge: Familiarity with signal path connectivity, wireless networking, and AV products.Empathy & Problem-Solving Skills: Strong customer care skills, with a keen ability to understand and resolve customer needs efficiently.Ownership Mindset: A proactive approach to taking full ownership of calls, seeing them through to resolution or escalation.Why Join Us:Competitive Package: A highly attractive remuneration package based on your skills and experience.Consistent Schedule: Monday to Friday, 09:00 AM to 06:00 PM, offering work-life balance.Generous Time Off: 23 working days of paid annual leave to recharge and enjoy Barcelona.Supportive Environment: Join a dynamic, friendly team that values creativity and collaboration.Growth Opportunities: Access to resources and support to help you develop your skills and advance your career.Step into a rewarding role where you can make a difference, grow professionally, and enjoy life in Barcelona #CustomerSupport #GermanSpeaking #BarcelonaDepartamento: Information & Technology
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Customer Support Representative With German
hace 3 semanas
España Wibit Consulting & Services A tiempo completoIn Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office. If you're enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you Position : Customer Support...
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Customer Support Representative With German
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España buscojobs España A tiempo completoStarted my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience around 2018 as an IT recruiter and now as a Freelance Global Talent Recruiter In partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients! In Collaboration, we are...
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Customer Service Representative with German
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España Wibit Consulting & Services A tiempo completoIn collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto . This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service. Location: Porto, Portugal Work Model:...
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Customer Service Representative With German
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España Wibit Consulting & Services A tiempo completoIn collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto . This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service. Location: Porto, Portugal Work Model:...
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España Cross Border Talents A tiempo completoGerman Customer Support Representative, BarcelonaCross Border Talents – Barcelona, BarcelonaJoin our vibrant team as a Customer Support Representative in beautiful Barcelona!We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service.Key Responsibilities:Respond to incoming...
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Customer Service Representative with German
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España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service.Location: Porto, PortugalWork Model:...
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Customer Support Representative With Czech
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España Wibit Consulting & Services A tiempo completoIn collaboration, we are excited to partner with a leading Outsourcing/BPO consultancy to onboard a dedicated Hungarian-speaking Customer Support Representative for their Lisbon offices. Position: Customer Support Representative Location: Lisbon, Portugal Employment Type: Full-time Role Overview As a Customer Support Representative, you'll be at the...
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Customer Service Representative with German
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España Wibit Consulting & Services (WibitCS) A tiempo completoCustomer Service Representative with GermanWibit Consulting & Services (WibitCS) – Madrid, MadridIn collaboration with our client, we are seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Work model: On-site, hybrid remoteEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND...
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Customer Service Representative with German
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España Cross Border Talents A tiempo completoJoin our vibrant team as a Customer Support Representative in beautiful Barcelona We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service. Key Responsibilities: Respond to incoming customer inquiries through phone, email, chat, or automated alerts, ensuring user needs are...
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German speaking Customer Service Representative
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Customer Support Representative
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Customer Service Representative with German
hace 2 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration we are working on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Work model: On-site, hybrid remote Employment type: Full-time Remuneration: Base salary bonuses DUTIES AND RESPONSIBILITIES: Addressing customer inquiries through various channels such as chat, email, and...
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Customer Service Representative with German
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España Wibit Consulting & Services A tiempo completoIn collaboration we are working on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Work model: On-site, hybrid remote Employment type: Full-time Remuneration: Base salary bonuses DUTIES AND RESPONSIBILITIES: Addressing customer inquiries through various channels such as chat, email, and...
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Customer Service Representative with German
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España Wibit Consulting & Services A tiempo completoIn collaboration we are working on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Work model: On-site, hybrid remote Employment type: Full-time Remuneration: Base salary bonuses DUTIES AND RESPONSIBILITIES: Addressing customer inquiries through various channels such as chat, email, and...
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Customer Support Representative With Dutch
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Customer Support Representative with Dutch
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Customer Support Representative With Dutch
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España Wibit Consulting & Services A tiempo completoIn collaboration with a leading Outsourcing/BPO company, we are seeking to onboard a Dutch-speaking Customer Support Representative to join their vibrant team in Barcelona . If you're passionate about helping others and thrive in a fast-paced environment, this opportunity is ideal for you to grow and succeed in a dynamic customer support role. Location:...
