Senior Support Architect: Drive Global Platform Readiness

Hace 4 días

Les, Principado de Asturias, España Ingram Micro Jornada completa
Ingram Micro is seeking a Principal Support Engineer to join Unified Support, a senior hands-on leader who connects Product, Engineering, Operations, Support, vendors, and customers. You will drive complex incidents, hypercare for launches, and continuous improvement of platforms and customer journeys on a global scale. The role emphasizes ownership, problem solving, and translating technical insights into actionable roadmap items for customers and internal teams.