Industrial Engineer

Join GTS Europe Planning & Engineering as a Industrial Engineer and be at the forefront of transforming how our organization works.

In this high-impact role, you will partner with Operations, Technology, Regulatory, Compliance, and Business teams to analyze, redesign, and optimize end-to-end processes, driving productivity, efficiency, and operational excellence.

Leveraging your expertise in process mapping, business analysis, and continuous improvement, you will shape scalable, future-ready solutions that align with strategic goals, streamline workflows, and elevate service delivery. If you're passionate about innovation, collaboration, and creating meaningful business impact, this is your opportunity to help build the smarter, more efficient organization of tomorrow.

Join GTS Europe Planning & Engineering as a Industrial Engineer and be at the forefront of transforming how our organization works.

In this high-impact role, you will partner with Operations, Technology, Regulatory, Compliance, and Business teams to analyze, redesign, and optimize end-to-end processes, driving productivity, efficiency, and operational excellence.

Who We Are

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What You Will Be Doing

• Recommend, lead and execute business analysis plans for new and existing projects
• Produce complex business process model flows (BPM flows) and develop SOP’s/ job aids
• Recognize and recommend opportunities for innovations, automations, and increased productivity
• Take ownership of initiatives and work independently to successful conclusion
• Evaluate business requests and needs against the strategy
• Lead any European project from start to finish (business case development, project plan, execution, implementation, hyper care support
• Maintain close partnerships with collaborating departments e.g. IT, Operations, Finance and Regulatory.
• Engage with all levels of business stakeholders to identify business needs

What Do You Bring With You

• Bachelor's/ MSc Degree in Industrial/ Process Engineering, Supply Chain Management or related discipline
• 3+ years of experience in Process Engineering, Business Process Management, Continuous Improvement, Operational Excellence, Business Analysis, or Transformation Programs
• Proven experience mapping, analyzing, redesigning, and optimizing end-to-end business processes.
• Demonstrated success delivering measurable improvements in productivity, efficiency, cycle times, quality, and customer outcomes
• Experience working within regulated environments where process compliance, governance, and risk management are critical
• Strong analytical skills, stakeholder engagement capabilities, process mapping expertise, and familiarity with continuous improvement frameworks such as Lean, Six Sigma, or BPM methodologies will be highly valued
• Proficient use of Microsoft 365 suite (Generic, One Note, MS Lists, Visio, Power BI, Copilot)
• Oracle Database - tool for SQL queries is a plus
• Willingness to travel frequently (30% or more) to various FedEx locations in Europe
• Ability to lead internal cross-functional teams to fast-cycle strategic developments
• Previous exposure to Customs Clearance is an advantage

What Do We Offer

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Adm