Customer Success Manager, Smb — Scale B2b Saas With Ai
Hace 5 días
Madrid, España
Samaipata
Jornada completa
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Enginy AI, a Barcelona-based startup, is hiring a Customer Success Manager, SMB to own retention and expansion across a large portfolio of B2B SaaS customers. You’ll design scalable programs, drive activation, and use AI tooling to automate repetitive tasks, freeing time for high value interactions.
You’ll collaborate with Product, Marketing, and Sales to feed churn signals, co-develop campaigns, and help refine our GTM strategy while writing the playbook for an early CS team.
You’ll collaborate with Product, Marketing, and Sales to feed churn signals, co-develop campaigns, and help refine our GTM strategy while writing the playbook for an early CS team.