Track Lead
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Job SummaryThe Track Lead for Support & Operations plays a pivotal role in managing operational excellence, focusing on continuous improvement and problem-solving. This position is responsible for meeting client Service Level Agreements (SLAs) while empowering teams through effective people management. The role requires a blend of technical expertise in SAVIYNT and Java development, alongside strong leadership skills to drive innovation and enhance overall organizational performance. Saviynt L3 JD Profile Summary:
- Supported / Implemented Saviynt for medium to large scale customers across various industry verticals
- Knowledge of IAM concepts like JML, RBAC, Provisioning, etc.
- Strong background in coding and development using Java
- Demonstrate strong technical skills
- Demonstrate strong problem troubleshooting skills
- Able to work under pressure in case of a critical incident
- Be a strong team player Must Have Technical
Skills:
- Total 8 years of experience in development/Implementation of Saviynt IGA tool
- Minimum 2 years of Level 3 support of Saviynt IGA
- Should have excellent knowledge of JAVA /J2EE, JavaScript and other scripting languages and XML
- Strong knowledge of Access Reviews and certifications in Saviynt.
- Strong Java debugging skills
- Excellent knowledge and understanding of LDAP concepts and working experience with at least few of the LDAPs.
- Extensive Experience in development/support of workflows, forms and other Saviynt component
- Experience working with Application/Web Servers (Tomcat, WebLogic, Websphere) or developing J2EE products.
- Excellent oral & written communication skills and ability to work with global counterparts
- Customer Facing Exposure is must
Key Responsibilities
- Enhance Operational Systems By Leveraging Saviynt And Java Technologies To Improve Management Reporting, Streamline Information Flow, Optimize Business Processes, And Support Organizational Planning.
- Analyze Client Requirements And Ensure That The Support Team Consistently Meets Client Expectations, Utilizing Saviynt For Access Governance And Identity Management Solutions.
- Lead And Mentor The Project Team By Facilitating Transparent Communication Of Project Goals, Using Java For Application Development And Support, And Fostering A Collaborative Team Environment.
- Drive Innovation By Identifying And Implementing New Ideas For Process Development That Contribute To Overall Organizational Progress, Utilizing Saviynt For Process Automation And Optimization.
- Provide Tailored Solutions That Align With Customer Needs By Applying Java Development Principles And Saviynt Capabilities, Ensuring Business Results Are Achieved Effectively.
Skill Requirements
- Proficient In Saviynt For Identity Governance And Administration.
- Strong Skills In Java Development For Application Support And Enhancements.
- Excellent Problem-Solving Abilities And A Strategic Mindset.
- Effective Communication And Team Leadership Skills.Other Requirements
- Optional But Valuable: Saviynt Certification.
- Optional But Valuable: Java Se Certification
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