Remote Networking Field Service Engineer
Hace 3 días
Madrid, España
Page Executive
Jornada completa
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NTT DATA in Spain is hiring an entry level Networking Remote Field Service Engineer (L1) to provide professional remote technical support and identify and resolve incidents. You will work in a remote setting, coordinating with clients and internal teams to restore services and meet SLA targets.
Responsibilities include monitoring service delivery, diagnosing incidents, applying knowledge articles, updating tickets and configuration records, and escalating unresolved issues until resolution.
Responsibilities include monitoring service delivery, diagnosing incidents, applying knowledge articles, updating tickets and configuration records, and escalating unresolved issues until resolution.