Remote Network Field Engineer – Entry-Level Problem Solver

Hace 2 días

Barcelona, Cataluña, España Emea3 Recruitment Jornada completa

NTT DATA is seeking an entry level Networking Remote Field Service Engineer (L1) to operate in the region and provide remote technical support to clients, identifying and resolving incidents and problems. The role focuses on restoring services by driving incidents to resolution and ensuring requests align with SLA targets.

You will work with service assurance tools, update knowledge articles, log service events, and contribute to maintaining secure, accurate configuration items while ensuring