Remote Network Support Engineer
Hace 3 días
Madrid, España
Vestas American Wind Technology
Jornada completa
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NTT DATA is seeking an entry-level Networking Remote Field Service Engineer (L1) to join its remote support team in Spain. You will identify and resolve incidents, provide professional remote technical assistance to clients, and work toward zero SLA breaches.
You will utilize service assurance tools, follow established procedures, and log incidents while coordinating with users, staff, and suppliers as needed for timely resolutions.
You will utilize service assurance tools, follow established procedures, and log incidents while coordinating with users, staff, and suppliers as needed for timely resolutions.