Senior L2 Java Support Engineer – Production
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NTT DATA is seeking a Senior L2 Application Support Engineer in Guadalajara to oversee high-tier production support. You will drive incident resolution, perform root cause analysis, and collaborate with global teams to improve platforms and deploy fixes with CI/CD discipline.
The role requires 6–9 years of experience, strong SQL, Unix/Linux skills, and practical knowledge of Python/Java, plus GenAI/LLM tooling for support automation. AWS and Kubernetes exposure is a plus.