It Helpdesk Agent — Hospitality Tech Support
Hace 1 semana
Madrid, España
Hyatt
Jornada completa
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Hyatt in Palma de Mallorca, Spain, is seeking an IT Helpdesk Agent to join our team and serve as the first point of contact for colleagues and hotel teams.
You will troubleshoot, document incidents, manage user access, and escalate complex issues to specialists, while delivering clear updates. The role requires strong English communication and the ability to thrive in a fast-paced hospitality environment. Experience with ticketing systems and delivering exceptional customer service is expected.
You will troubleshoot, document incidents, manage user access, and escalate complex issues to specialists, while delivering clear updates. The role requires strong English communication and the ability to thrive in a fast-paced hospitality environment. Experience with ticketing systems and delivering exceptional customer service is expected.