Remote Customer Journey Architect

ING Madrid is seeking a Customer Journey Expert to join the Surfing Account squad within the Daily Banking & Savings Tribe. You will design communication strategies to deepen MPB penetration and promote value-added services like Travel Plan and Global Exchange, aiming to boost engagement and satisfaction among transactional customers. You will manage...

ING Madrid is seeking a Customer Journey Expert to join the Surfing Account squad within the Daily Banking & Savings Tribe. You will design communication strategies to deepen MPB penetration and promote value-added services like Travel Plan and Global Exchange, aiming to boost engagement and satisfaction among transactional customers.You will manage...

Smart Spain is seeking a Lead & Customer Journey Manager to qualify, assign and follow up on incoming leads from first contact through order or loss. You will serve as the central interface between prospective customers and the smart agent network, ensuring fast response, consistent follow-up and a seamless customer journey.You will support Area Managers,...

Smart Spain is seeking a Lead & Customer Journey Manager to qualify, assign and follow up on incoming leads from first contact through order or loss. You will serve as the central interface between prospective customers and the smart agent network, ensuring fast response, consistent follow-up and a seamless customer journey. You will support Area Managers,...

smart Europe GmbH, through smart Spain, seeks a Lead & Customer Journey Manager to qualify, assign and follow up on incoming leads from first contact to order or loss. You will bridge prospective customers with the smart agent network, ensuring fast responses, consistent follow-ups and a seamless journey. You will also support Sales Area Managers and...

¿De qué va la empresa en la que trabajarás? Somos una empresa de soluciones móviles corporativas, la cual desde hace 10 años viene centrado su misión en acelerar la digitalización tecnológica de la sociedad, desarrollamos tanto webs como apps híbridas. En estos años nuestro equipo ha dado forma a más de 1000 proyectos para 150 clientes con...

Smart Spain is seeking a Lead & Customer Journey Manager to qualify, assign and follow up on incoming leads from first contact through order or loss. You will serve as the central interface between prospective customers and the smart agent network, ensuring fast response, consistent follow-up and a seamless customer journey.You will support Area Managers,...

Lever, Inc. in Spain is seeking a Senior Customer Journey Manager to own and transform the end-to-end customer journey across a fast-growing global organization.The role blends customer insights, operational data, and AI to create effortless experiences that strengthen loyalty, with autonomy to identify friction points and drive scalable improvements. You...

Manage and optimize the customer journey for incoming leads, ensuring smooth transitions from first contact to order and supporting sales and marketing efforts.