Case Manager – Workforce Program

Responsibilities

• Conduct intake and assessments for new participants
• Develop service plan with a focus on employment barrier removals, financial stability and housing stabilization
• Provide individualized resources and referrals to community programs
• Assist with clients in advocating for services they qualify for
• Provide on-the-job-training support
• Work with partner Housing Specialists for client re-housing
• Develop partnerships with other community based organizations
• Track outcomes and data management of participants’ activities and accomplishments
• Communicate with On The Job Supervisors to track participant progress
• Other duties as assigned

Knowledge

• Community resources
• Homeless services
• Employment development
• Outcome driven programming
• Trauma-informed Care

Skills

• Preferred Bachelor’s Degree in Social Services, Human Services, or similar degree, or related field experience required.
• Must have a minimum of 2-3 years in program services
• Demonstrates good judgment and has the ability to work independently and as a part of a team
• Be driven to succeed, organized, proactive, innovative, responsible, assertive, and flexible
• Possess excellent written and verbal communication and interpersonal skills
• Have the capacity to effectively and efficiently handle multiple tasks and deadlines simultaneously
• Must be able to work collaboratively with staff, program partners and volunteers
• Must possess a solid understanding of data collection