Inbound Sales Representative
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Actualmente buscamos incorporar un/aSales Representativepara reforzar nuestro equipo comercial del departamento de Customer Sales Service y maximizar el rendimiento de la demanda entrante.
Un/a profesional con perfilcomercial consultivo, orientado/a a cierre, que sea capaz de transformar oportunidades entrantes enventas rentables y recurrentes, maximizando la conversión y la experiencia del cliente.
Objetivo del puestoConvertir lademanda activa en facturación optimizada, mejorando el ratio de cierre, el ticket medio y detectando oportunidades deupselling y cross-selling.
FuncionesGestionar y convertirleads entrantes(llamadas, pedidos web, contactos comerciales).
Atender llamadas en tiempo óptimo y realizar seguimiento proactivo.
Detectar lasnecesidades reales del clientey ofrecer soluciones adaptadas.
Cualificar oportunidades y priorizar su potencial de conversión.
Aplicar técnicas deventa consultivapara cerrar ventas en primera llamada siempre que sea posible.
Gestionar el ciclo de venta siguiendo procesos definidos (llamadas, email, WhatsApp).
Gestionar objeciones deprecio y plazo.
Identificar oportunidades deupselling y cross-selling, aumentando el valor por cliente.
Proponer alternativas de mayor margen y optimizar la rentabilidad.
Colaborar con equipos deLogística, Grandes Cuentas y otros departamentos.
Realizar seguimiento de presupuestos y relanzar oportunidades no cerradas.
Mantener actualizado elCRM (Salesforce)con toda la actividad comercial.
RequerimientosExperiencia previa en ventas, idealmente en entornosB2B o inbound sales.
Experiencia en gestión de leads y conversión comercial.
Conocimiento de herramientas CRM (preferiblemente Salesforce).
Excelentes habilidades de comunicación y persuasión.
Competencias claveComunicación persuasivaOrientación al detalleProactividad y foco en resultadosEntorno dinámico, comercial y orientado a resultadosRol con impacto directo en la facturaciónDesarrollo profesional en ventas consultivasEn 2026: 26,5 días laborables de vacaciones.1 día de teletrabajo a la semana.
Pre-festivos en jornada intensiva de 6 horasJornada de Lun-Jue 8,5 horas // Viernes 6 horasRetribución flexible.
Descuentos en nuestros productosSalario fijo + variable según objetivos
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