Customer Lifecycle Manager with Dutch

hace 5 días

España Wibit Consulting & Services (WibitCS) A tiempo completo

In collaboration, we are thrilled to support a leading Outsourcing/BPO company in hiring a dedicated Dutch-speaking Customer Lifecycle Manager for their Málaga office. If you’re eager to build impactful customer relationships, drive cloud-based solutions, and thrive in the sunny south of Spain, this opportunity is perfect for youPosition: Customer Lifecycle ManagerLocation: Málaga, SpainEmployment Type: Full-timeCompensation: Competitive base salary + potential bonusesWhat You’ll Do:Build First Impressions: Serve as the first point of contact for new clients, creating a strong start to a long-lasting partnership.Lead the Sales Journey: Manage the full customer lifecycle, guiding clients from lead generation to purchase, tackling challenges, and negotiating solutions.Connect & Qualify: Engage small to medium-sized businesses to identify their specific needs and how Microsoft cloud solutions can support their growth.Maximize Cloud Solutions: Collaborate closely with Solution Specialists to identify opportunities for up-selling and cross-selling leading Microsoft products.Showcase Value: Demonstrate how our clients can leverage cloud technologies to meet their goals, and illustrate the potential of Microsoft’s ecosystem in supporting future growth.Exceed Targets: Work with a strong focus on achieving monthly targets by driving pipeline, sales, and customer satisfaction. Contact 200 leads and convert 30 opportunities monthly, supported by high daily activity and engagement.Customer Engagement: Use social, digital, chat, video, and phone tools to effectively reach clients and build strong connections.Voice of the Customer: Act as a feedback champion, gathering insights from customers and sharing them with the team to continuously enhance services.What You Bring:Fluency in Dutch and English (C2 level).Sales Experience: 2-3+ years of proven sales experience, including a minimum of 1 year in IT sales or account management.Communication Skills: Strong interpersonal and communication abilities, confident in engaging clients through multiple channels.Tech Proficiency: Experience with Microsoft products (Azure, Office 365, Dynamics 365) and CRM systems (Dynamics 365, Salesforce) is ideal.Self-Motivated: A proactive approach with a performance-driven mindset and a passion for cloud technology.Certification: Microsoft Fundamentals certification is a bonus.Why Join Us:Competitive Pay: Attractive salary package tailored to experience and performance.Work-Life Balance: Monday to Friday schedule, 39 hours per week.Prime Office Location: Málaga, with a multicultural, supportive team.Growth Opportunities: Access to paid training, career development programs, and an international mobility pathway.Creative Environment: Be part of a dynamic team that celebrates collaboration and professional growth.Step into a role where you can inspire, connect, and make a real impact in sunny Málaga #CustomerLifecycleManager #DutchSpeaking #MalagaDepartamento: Sales
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