Cloud Customer Lifecycle Manager

hace 5 meses


España David Kennedy Recruitment A tiempo completo

David Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a Norwegian-speaking customer-facing Customer Lifecycle Manager to execute the engagement and drive partner hand-off, provide initial face/voice to the customer, and drive sales.

Position: Cloud Customer Lifecycle Manager

Location: Málaga, Spain

Employment type: Full-time

Remuneration: Base salary + performance bonus.

**DUTIES AND RESPONSIBILITIES**:

- Be the first and main contact point for Cloud technology customers - small and medium businesses
- Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage customers
- Contact 200 leads and create 30 opportunities per month; maintain high daily activity, minimum ~60-90 activities/day
- Determine customers' needs and identify opportunities, deliver a strong first impression, and set the foundation for long-term customer relationships by delivering a world-class customer engagement experience
- Quarterback sales from lead to purchase, leading the sales strategy, maximizing up-sell and cross-sell opportunities by collaborating with Solution Specialists and Partner Connection Managers
- Forecast sales, pipeline, and usage of the products and solutions in scope
- Collect feedback from customers and articulate it back to the business: "Voice of customer."

**REQUIREMENTS**:

- Intermediate or fluent English (verbal and written), fluent or native Norwegian (verbal and written)
- 2+ years of sales experience with a proven track record of success is required
- Minimum 1 year of IT industry experience required and general knowledge of the IT industry
- High school diploma required; a BA/4-year degree would be an advantage
- Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs
- Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions would be an advantage
- Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps would be an advantage
- Ability to work independently - drives own personal performance, takes ownership of training and skill enhancement, seeks continuous quality improvement
- Achievement
- and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration
- Solid time management skills
- Passion for cloud technologies and changing the world.

**BENEFITS**:

- Attractive remuneration with capped sales bonuses
- Working with a big name in the Cloud industry and gaining specialization in it
- Medical insurance
- Work from Monday to Friday from 9 AM - 6 PM
- Sponsored meals
- International team
- Stimulating environment
- Many opportunities for growth within the company.



  • España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Portuguese*** **Description**: - Ready to advance your sales career? Start working with a world leader in innovative cloud solutions and embark on a transformative journey with us at Webhelp. Seize the opportunity to unlock your potential and achieve extraordinary success! As a Customer Lifecycle Manager, you...

  • Customer Success Manager

    hace 3 semanas


    España Recruitment Room A tiempo completo

    What we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...

  • Cloud Product Manager

    hace 3 meses


    españa Arrow Electronics, Inc. A tiempo completo

    Position: Cloud Product Manager - Microsoft SecurityJob Description: Arrow ECS (Enterprise Computing Solutions) is a global powerhouse in technology distribution and value-added services. We connect the world's leading technology suppliers with a vast network of resellers, systems integrators, and service providers, ensuring that the market is equipped to...

  • Customer Service Manager

    hace 1 semana


    España Motorpoint A tiempo completo

    Who are we? We are Motorpoint, the UK's leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do). You will be joining Motorpoint during a very exciting time, as...

  • Customer Service Manager

    hace 3 semanas


    España Bluebird Care A tiempo completo

    Customer Service Manager - Bristol, Bath NE Somerset We are recruiting a full-time Customer Service Manager to join the Bluebird Care Bristol, Bath NE Somerset team who will help deliver the diamond standard of care to our customers across our territory. Working in an award-winning care service that helps support people live independently in their own homes...


  • España Mapp Digital A tiempo completo

    Internal Applicants Only WHAT YOU WILL DO: The Associate Customer Success Manager will manage our customers' journey at Mapp. This includes a Mapp customer's experience, adoption of product functionality and services, routine product support, programme optimization and revenue expansion opportunities. Mapp's Customer Success team is the primary interface for...

  • Customer Care Manager

    hace 3 semanas


    España Bluebird Care A tiempo completo

    Customer Care Manager - Westminster, NW1 6RA We are recruiting a full-time Customer Care Manager to join the Bluebird Care Westminster, Kensington Chelsea team who will help deliver the gold standard of care to our discerning customers across our area. Working in an award-winning care service that helps support people live independently in their own homes...

  • Lead Cloud Architect

    hace 4 meses


    España Fluidra Spain A tiempo completo

    Lead Cloud Architect Fluidra Digital EMEA is hiring a Cloud Developer within its overall software organization, reporting to the IoT and Digital platform Manager. This role will be responsible for designing, implementing and delivering the functionalities gathered in the backlogs according to the prioritisation of the main stakeholders. The cloud developer...


  • España Neoris A tiempo completo

    Tras más de 20 años de experiência en el sector, NEORIS, sigue creciendo y para eso queremos que te unas a nosotros y nos ayudes a mejorar día a día. Nos encontramos reforzando el Área Cloud, con "**Cloud Engineer Junior_Infraestructura AZURE"** **Experiência profesional**:al menos 1 - 2 años. **Modalidad. **remoto con** ubicación de residencia...


  • España Infotree Global Solutions A tiempo completo

    Client Information: Our client is a globally recognized leader in the technology sector, primarily focused on providing innovative cybersecurity solutions. This company stands at the forefront of digital security, offering state-of-the-art tools and services designed to protect against sophisticated cyber threats. With a strong commitment to research and...


  • España PaymentGenes A tiempo completo

    **The Role** - Lead the expansion of the Customer Success team, taking a proactive role in its growth. - Develop a comprehensive understanding of our clientele by collaborating closely with the Sales department. - Offer guidance and support to customers during the onboarding phase. - Comprehend the strategic objectives of our customers and educate them on...


  • España Victorian Plumbing A tiempo completo

    Do you have what it takes to shine? Lead the Way at VictorianPlumbing.co.uk Are you a customer service extraordinaire with a flair for motivating a team? Do you dream of exceeding expectations and fostering a collaborative environment that's anything but leaky? Then dive right in – VictorianPlumbing.co.uk is looking for a superstar Team Leader to join our...


  • España Leroy Merlin Portugal A tiempo completo

    Como vai ser o teu dia-a-dia? Garantir os standards de excelência que criam uma experiência cliente 5 estrelas, coerente e simples, assegurando a utilização e partilha do conhecimento do habitante e mercado para sustentar decisões estratégicas; Dinamizar os insights do cliente e do mercado, para promover uma cultura customer centric; Desenvolver as...

  • Aws Cloud Specialist

    hace 2 semanas


    España Redeploy A tiempo completo

    About Redeploy Build At Redeploy Build, we are cloud specialists. What we do is build and integrate best-in-breed cloud environments, steering clear of legacy constraints and "old-IT". We help our clients within all areas of public cloud - from building, governing, migrating and optimizing our client's cloud resources. Living by a "Cloud always, in all ways"...

  • Azure Cloud Specialist

    hace 2 semanas


    España Redeploy A tiempo completo

    About Redeploy Build At Redeploy Build, we are cloud specialists. What we do is build and integrate best-in-breed cloud environments, steering clear of legacy constraints and "old-IT". We help our clients within all areas of public cloud - from building, governing, migrating and optimizing our client's cloud resources. Living by a "Cloud always, in all ways"...

  • Azure Cloud Specialist

    hace 3 semanas


    España Redeploy A tiempo completo

    ? About Redeploy Build At Redeploy Build, we are cloud specialists. What we do is build and integrate best-in-breed cloud environments, steering clear of legacy constraints and "old-IT". We help our clients within all areas of public cloud - from building, governing, migrating and optimizing our client's cloud resources. Living by a "Cloud always, in all...


  • España Merkle Spain A tiempo completo

    **Descripción de la empresa** ¡Hola, somos Merkle! Una compañía especializada en Customer Experience Management, que forma parte del grupo global de comunicación dentsu. Ayudamos a empresas IBEX35, grandes anunciantes y compañías Fortune 500 a desarrollar experiências de clientes únicas y personales a través de los datos, la tecnología y la...

  • Account Manager

    hace 4 meses


    España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Dutch*** **Description**: Ready to advance your sales career? Start working with a world leader in innovative cloud solutions and embark on a transformative journey with us at **Concentrix + Webhelp. **Seize the opportunity to unlock your potential and achieve extraordinary success! As an **Account Manager,** you...

  • Account Manager

    hace 5 meses


    España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Norwegian*** **Description**: Ready to advance your sales career? Start working with a world leader in innovative cloud solutions and embark on a transformative journey with us at **Concentrix. **Seize the opportunity to unlock your potential and achieve extraordinary success! As an **Account Manager,** you will...


  • España Lonza A tiempo completo

    Spain, PorrinoToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and...