Customer Lifecycle Manager With Dutch

hace 1 día

España buscojobs España A tiempo completo

Started my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience around 2018 as an IT recruiter and now as a Freelance Global Talent Recruiter
In partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients
In collaboration, we are thrilled to support a leading Outsourcing / BPO company in hiring a dedicated Dutch-speaking Customer Lifecycle Manager for their Málaga office.
If you’re eager to build impactful customer relationships, drive cloud-based solutions, and thrive in the sunny south of Spain, this opportunity is perfect for you
Position : Customer Lifecycle Manager
Location : Málaga, Spain
Employment Type : Full-time
Compensation : Competitive base salary + potential bonuses
What You’ll Do :
Build First Impressions : Serve as the first point of contact for new clients, creating a strong start to a long-lasting partnership.
Lead the Sales Journey : Manage the full customer lifecycle, guiding clients from lead generation to purchase, tackling challenges, and negotiating solutions.
Connect & Qualify : Engage small to medium-sized businesses to identify their specific needs and how Microsoft cloud solutions can support their growth.
Maximize Cloud Solutions : Collaborate closely with Solution Specialists to identify opportunities for up-selling and cross-selling leading Microsoft products.
Showcase Value : Demonstrate how our clients can leverage cloud technologies to meet their goals, and illustrate the potential of Microsoft’s ecosystem in supporting future growth.
Exceed Targets : Work with a strong focus on achieving monthly targets by driving pipeline, sales, and customer satisfaction.
Contact 200 leads and convert 30 opportunities monthly, supported by high daily activity and engagement.
Customer Engagement : Use social, digital, chat, video, and phone tools to effectively reach clients and build strong connections.
Voice of the Customer : Act as a feedback champion, gathering insights from customers and sharing them with the team to continuously enhance services.
What You Bring :

Fluency in Dutch and English (C2 level).
Sales Experience : 2-3+ years of proven sales experience, including a minimum of 1 year in IT sales or account management.
Communication Skills : Strong interpersonal and communication abilities, confident in engaging clients through multiple channels.
Tech Proficiency : Experience with Microsoft products (Azure, Office 365, Dynamics 365) and CRM systems (Dynamics 365, Salesforce) is ideal.
Self-Motivated : A proactive approach with a performance-driven mindset and a passion for cloud technology.
Certification : Microsoft Fundamentals certification is a bonus.

Why Join Us :

Competitive Pay : Attractive salary package tailored to experience and performance.
Work-Life Balance : Monday to Friday schedule, 39 hours per week.
Prime Office Location : Málaga, with a multicultural, supportive team.
Growth Opportunities : Access to paid training, career development programs, and an international mobility pathway.
Creative Environment : Be part of a dynamic team that celebrates collaboration and professional growth.

Step into a role where you can inspire, connect, and make a real impact in sunny Málaga #CustomerLifecycleManager #DutchSpeaking #Malaga
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