Hr Business Partner

PayXpert

is a pioneer in omnichannel payments and a subsidiary of the Société Générale group. We serve a diverse array of local and international brands both online and in-store, spanning various sectors. At the heart of our vision is the creation of a payment ecosystem that fosters an inclusive commerce experience for all. We have developed services that focus on revenue optimisation, performance enhancement, fraud prevention, and seamless payment orchestration. Our expertise extends to cross-border payments and alternative payment methods such as Alipay+ and WeChat Pay. Furthermore, our solutions are designed with accessibility in mind, offering features that cater to the visually impaired, ensuring everyone can engage in the modern commerce landscape.

The HR Business Partner – People Operations is responsible for delivering consistent, compliant and high-quality People Operations across PayXpert, ensuring an excellent employee experience throughout the employee lifecycle. The role acts as the operational partner for managers and employees, providing expert guidance on employee relations, industrial relations, performance operations, rewards administration, People policies and employment practices while ensuring operational excellence across multiple jurisdictions. This position requires strong expertise in employment legislation, payroll coordination, employee relations and HR operations, with a particular focus on supporting employees across France, Spain and the United Kingdom.

Key Responsibilities

People Operations & Employee Lifecycle Manage the operational delivery of the employee lifecycle across Spain, France and the United Kingdom, including contractual changes, promotions, compensation updates, mobility and offboarding. Ensure employee records, contracts and People documentation remain accurate, complete and compliant. Support managers and employees on operational People matters, policies and procedures. Coordinate operational People activities with payroll, Finance and external providers. Ensure a consistent and positive employee experience across all operational touchpoints. Deliver accurate, compliant and efficient People Operations throughout the employee lifecycle.

Employee Relations, Industrial Relations & Employment Compliance

Coordinate the operational delivery of PayXpert's performance review processes. Support salary review cycles, variable compensation administration and compensation changes. Coordinate employee recognition initiatives, including the Values Awards programme. Manage employee surveys and support engagement initiatives across the organisation. Analyse employee feedback and recommend operational improvements. Support employee engagement through effective execution of performance, rewards and recognition programmes.

Compliance, Governance & Risk Management

Ensure full compliance with employment legislation in Spain, France and the UK, working closely with external advisors where required. Manage employment documentation, audits and reporting obligations, ensuring accuracy and traceability. Support internal and external audits, inspections and compliance reviews related to employment practices. Proactively identify operational and legal risks and recommend corrective actions.

People Analytics, HR Systems & Operational Excellence

Maintain and optimise HR systems including Factorial, SharePoint and Notion. Ensure the integrity, quality and confidentiality of employee data. Prepare HR reports, dashboards and workforce metrics. Coordinate People surveys and analyse workforce data. Identify opportunities to improve HR processes, workflows and systems. Support continuous process improvement through HR technology and data-driven decision-making.

Health, Safety & Employee Wellbeing

Coordinate Health & Safety activities across all jurisdictions, ensuring compliance with local legislation. Support occupational health initiatives, mandatory training and risk assessments. Coordinate employee wellbeing initiatives promoting physical, mental and emotional wellbeing. Monitor absence trends and support wellbeing-related actions where appropriate. Manage Health & Safety documentation and reporting requirements. Promote safe, healthy and supportive workplaces.

Business Partnership & Cross-Functional Collaboration

Partner with managers across the organisation to provide operational HR guidance. Collaborate with Finance, Legal, Compliance and external providers on People-related matters. Support organisational projects requiring People Operations expertise. Promote consistent People practices across departments. Contribute to the successful implementation of People initiatives and operational improvements. Foster strong cross-functional collaboration and operational excellence.

Education & Formal Requirements