Senior Escalations Manager – Remote Global Support
Hace 3 días
Santiago de Compostela, Galicia, España
Twilio
Jornada completa
Gratis con email o Google
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
Gratis con email o Google
Al continuar, aceptas nuestros Términos & Política de Privacidad.
Twilio in Spain (remote-first) is hiring a Staff Escalations Manager 4 to lead a global team of escalation managers. You will mentor, scale processes, and drive improvements in incident management while coordinating with product, support, and engineering to deliver timely, executive-ready communications.
The role requires 5+ years in client-facing technical support, experience with Tableau, Excel, Jira, Zendesk, and a proven track record of coaching teams, managing multiple projects, and
The role requires 5+ years in client-facing technical support, experience with Tableau, Excel, Jira, Zendesk, and a proven track record of coaching teams, managing multiple projects, and