IT Support Engineer, Level 2

Hace 5 horas

Madrid, España Tamarind Intelligence Jornada completa

IPC IT Level 2 Service Desk in Madrid is seeking an experienced professional to provide frontline and escalation support for a global finance organization. You will handle incident management, remote troubleshooting, and knowledge documentation while collaborating with global IT teams and vendors.

The role operates on a weekly rotating schedule, with on-site coverage in Madrid and remote support for other regions, requiring flexibility, strong English communication, and a proactive approach to