Customer-First Storage Advisor
Hace 2 días
Barcelona, Cataluña, España
Grupo Rabat
Jornada completa
Gratis con email o Google
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Responsibilities Support potential customers who reach out for guidance on storage options. Follow up with warm leads to help them make informed decisions. Understand customer needs and recommend the right unit size and services. Explain pricing, availability, and promotions clearly and honestly. Build rapport, answer questions, and address concerns. Keep customer information accurate in the CRM system. Collaborate with the operations team to ensure a smooth move-in experience. Share ideas, insights, and best practices with your team, we grow together. Requirements Experience in sales or customer service. Strong communication skills and a people-focused approach. Ability to quickly build trust and understand customer needs. Native-level proficiency in Dutch. Comfortable working with digital tools and CRM systems. Someone who enjoys helping customers rather than pushing for a sale. Ability to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs. Soft Skills People-Focused Approach Ability to Build Trust Flexibility in Working Hours