Application Incident Management

Hace 16 horas

Barcelona, Cataluña, España Darwin Recruitment Jornada completa

Job title – L1 Application Support and Incident Management

Client Location – Barcelona, Spain

Remote work offering – Hybrid

Client Industry – Financial Services

Contract Length – 6 months

Contract type – Freelance

Project focus

Our client is looking for an Application Support and Incident Management specialist to join a hybrid team in Barcelona, handling application incidents and service requests and keeping systems running smoothly for end users.

Key skills and Experience required

  • Minimum 1 year’s experience in Application Support and Incident Management
  • Experience managing, troubleshooting and resolving application incidents and service requests
  • Familiarity with ITIL processes and incident management
  • Experience with ITSM tools such as ServiceNow
  • Strong problem-solving, communication and stakeholder management skills